Supporting Your Workforce: The Business Impact of Employee Counseling Services
Employees spend a significant amount of time at work. When they struggle with personal or professional challenges, their performance, engagement and overall wellbeing can suffer, directly impacting an organization’s success. Organizations that provide counseling services can create a more resilient, productive and healthy workplace.
The business case for employee counseling
When employees have access to mental health support, organizations typically experience:
- Reduced absenteeism and presenteeism.
- Improved workplace productivity.
- Enhanced employee retention.
- Stronger team dynamics.
- Lower healthcare costs.
- Increased employee engagement.
- Better workplace morale.
Counseling can transform lives
Counseling services, such as those provided by Magellan Healthcare, offer employees practical support, education and guidance on various issues. Common challenges include work-related stress and burnout, anxiety and depression, team conflicts, relationship issues, work-life balance struggles, family and parenting difficulties, grief and loss, substance use concerns and sleep problems impacting productivity.
Flexible solutions for today’s workplace
Counseling helps individuals understand challenging issues, learn more about themselves, learn more about how to develop and maintain healthy relationships, develop better coping skills and work toward meaningful solutions. It is essential to offer a variety of convenient formats. Magellan Healthcare’s counseling services are available in-person (i.e., in the client’s local area) or through virtual therapy (provided by BetterHelp) and can be accessed in the following formats:
- Live video sessions – times are scheduled with therapists, and include voice and video.
- Text messaging – therapists provide feedback, insights and guidance based on client messages submitted.
- Live chat – provides the convenience and privacy of messaging but in a “live” interaction that allows instant response and feedback from counselors.
- Live phone sessions – times are scheduled between members and counselors to talk about issues needing attention.
This flexibility ensures that employees can access support without disrupting their work schedules or compromising their privacy.
The path forward
Investing in employee mental health through counseling services demonstrates a commitment to workforce wellbeing. At Magellan Healthcare, we support employees and their household members by providing access to counseling that helps maintain mental health, manage work-related challenges and perform at their best.
Learn more about Magellan Employer Solutions.