As we near election day in November, individuals may find themselves grappling with heightened stress and anxiety. However, there are tips and useful resources available to help navigate the election season and maintain one’s mental well-being.

In this Q&A, Magellan’s Mary Walston, LCMHC, a counselor in the Military and Family Life Counselor program, offers practical strategies for mental wellbeing.

Q: What are effective strategies to manage stress and anxiety related to political discussion and news?

Mary Walston:

Limit Exposure by Setting Boundaries: Allocate specific times for checking news and avoid consuming political content right before bed to prevent sleep disturbances. Choose specific times of the day to check news updates. Avoid consuming news first thing in the morning or right before bed. Set a time limit for how long you spend reading or watching news each day (e.g., 30 minutes to an hour).

Curate Sources: Consider using news aggregators to filter the most relevant information. News apps can help filter and summarize the news, presenting the stories without overwhelming detail.

Practice Mindfulness and Relaxation Techniques: When you do consume news, focus on it fully rather than multitasking. This helps you process the information better and reduces the feeling of being overwhelmed. After reading or watching the news, take a few minutes to reflect on what you’ve learned and how it makes you feel. Engage in regular mindfulness or meditation practices to center your thoughts and reduce anxiety. Use deep breathing techniques to calm your nervous system when feeling overwhelmed by political news.

Engage in Healthy Distractions such as Hobbies or Interests: Spend time on activities you enjoy, such as reading, gardening, or exercising, to shift your focus away from political stressors. Engage in non-political conversations with friends and family and participate in community activities that bring you joy.

Seek Professional Support: Consider talking to a therapist or counselor if political anxiety is significantly impacting your mental health. Join support groups or online communities where you can share your concerns and learn coping strategies from others facing similar challenges.

Self-Care Practices

Journaling: Use a journal to express your thoughts and emotions, which can be therapeutic and help clarify feelings.

Creative Outlets: Engage in creative activities like drawing, painting, writing, or crafting to divert your mind from stress.

Pampering: Take time for self-care activities such as baths, skincare routines, or massages.

Physical Activity

Exercise Regularly: Engage in physical activities like walking, running, or any form of exercise that you enjoy. Exercise helps reduce stress and improve mood.

Nature Walks: Spend time outdoors in nature to disconnect from the digital world and relax your mind.

Q: What are some ways to respectfully disengage from political conversations that cause distress?

Walston:

Express Personal Boundaries

Simple Decline: Politely say, “I’d prefer not to discuss politics right now.”

Set Clear Limits: Use statements like, “I understand this is important, but I find these discussions stressful and would rather not engage in them.”

Redirect the Conversation

Change the Subject: Shift to a neutral topic by saying, “Let’s talk about something else. How was your weekend?”

Shared Interests: Bring up a shared interest or hobby to steer the conversation in a different direction.

Acknowledge and Exit

Show Respect: Acknowledge the other person’s viewpoint without engaging further, such as, “I see where you’re coming from, but I need to step away from this conversation.”

Graceful Exit: Excuse yourself from the conversation by saying, “Excuse me, I need to take care of something,” and physically leave the space if possible.

Use Humor

Lighten the Mood: Defuse tension with a lighthearted comment like, “Politics can be heavy. How about we save the world later and talk about something fun?”

Time-Limited Engagement

Set Time Limits: If you feel obligated to engage, set a clear time limit: “I’m okay discussing this for a few minutes, but then I need to move on to other things.”

Scheduled Discussions: Suggest discussing political topics at a later time when you feel more prepared, saying, “Can we talk about this another time?”

The 2024 Summer Olympics are right around the corner! The exciting world of elite sports is often associated with physical prowess, unparalleled dedication, and the relentless pursuit of excellence. The world will come together to observe in awe, cheer for their favorite athletes, and be instilled with patriotic pride. We hope that fans will also take a moment to appreciate and support the lives of competitors in the games.

Recent high-profile performers, such as gymnast Simone Biles, skateboarder Rayssa Leal, and sprinter Noah Lyles, have bravely brought to light the significant challenges faced by top athletes. Their nuanced self-awareness and recognition of the ebb and flow on the mental and emotional states we all experience were critical to their safety and wellbeing. This awareness of elite amateur and Olympic athletes is crucial for optimizing their overall performance, long-term health, and wellbeing. Whether you are an athlete or a spectator, it’s important to understand the role that mental health plays in performance.

Understanding Mental Health Awareness in Sports

Mental health awareness refers to an individual’s ability to recognize their current emotional, psychological, and social wellbeing. It reflects a deep understanding of how we think, feel, and act, influencing how we handle stress, relate to others, and make decisions. Wellness is a holistic concept that encompasses physical, mental, and social aspects of health, aiming for a balanced and fulfilling life.

Elite amateur athletes face unique pressures that can affect their mental health awareness and wellness. The intense training schedules, high expectations to perform, and constant public scrutiny can lead to significant stress. The pressure to excel not only comes from personal ambition but also from coaches, sponsors, and fans, which can create an environment where mental health issues are more common than most may realize.

The Impact of Mental Health Practices on Performance

Prioritizing mental health practices is essential for athletes to perform at their best. When athletes are disciplined in their mental practices, they can maintain focus, manage stress effectively, and cultivate sustainable motivation. Confidence elevates and performance excels.

Conversely, poor mental discipline can severely impact an athlete, leading to decreased performance levels, increased risk of injuries, burnout, and/or early retirement. While many athletes may be able to perform at high levels during these challenges, this is often not sustainable and may have long-term detrimental impacts. To combat these challenges, mental resilience, mental skills training, positive support systems, healthy coping mechanisms, and work-life balance are all countermeasures these top-level athletes call upon to maintain mental health.

Common Mental and Emotional Challenges Among Elite Athletes

Continuous high-intensity training and competition can lead to burnout and chronic stress. Symptoms include physical and emotional exhaustion, decreased performance, and a sense of detachment from the sport.

Anxiety and Depression are among the most common mental and emotional challenges faced by elite athletes. High prevalence rates are often linked to the immense pressure to perform, fear of failure, and the struggle to balance personal and professional lives. Symptoms can include persistent sadness, loss of interest in activities, and excessive worry.

Substance Abuse can be a coping mechanism for dealing with stress, pain, and performance anxiety. Unfortunately, it brings long-term consequences, including addiction and severe health problems. Athletes may turn to performance-enhancing drugs, alcohol, or other substances to manage the pressures of competition.

Athletes, particularly those in sports with a focus on appearance, weight, and body composition, may develop eating disorders. The pressure to maintain a certain body image can lead to unhealthy eating habits, negatively affecting both physical and mental health.

Strategies for Promoting Mental Health and Performance

Individual Level

Adopting self-care practices and routines that promote mental health and performance, such as mindfulness meditation, regular physical activity, and adequate rest is critical. Seeking professional help from licensed clinical psychologists or counselors is crucial when dealing with severe mental, emotional, or social challenges.

Team and Organizational Level

Creating a supportive environment within teams and organizations is essential. This can involve implementing mental health policies, providing resources, and fostering open communication about mental health. Encouraging a culture where mental health practices are prioritized can make a significant difference. Preventing and mitigating mental and emotional challenges requires recognizing the nuance of early signs and implementing strategies, often with a multidisciplinary approach.

Community and Public Level

Raising awareness and reducing stigma around mental health awareness and practices in sports is vital. The role of media and public figures in promoting mental health practices cannot be underestimated. Public campaigns and educational programs can help change perceptions and encourage athletes to seek help.

Supporting Athletes

The significance of mental health awareness for elite athletes cannot be overstated. Good mental health awareness and discipline is intrinsically linked to peak performance, overall wellbeing, and career longevity. Athletes who prioritize their mental wellbeing often perform better, as they are more likely to adopt best practices to decrease the likelihood that mental and emotional challenges become detrimental to their performances. Their high degree of self-awareness allows them to recognize early signs of mental and emotional challenges and take proactive steps to manage them. These strategies are beneficial for everyone as they go from good to great and explore the bounds of their potential.

Starting with youth sports, we can all play a role in prioritizing mental health initiatives and providing ongoing support and resources to ensure athletes can perform at their best and lead fulfilling lives.

• Leverage and encourage the integration of technology and mental health apps to provide access to resources for athletes while reducing stigma.
• Support the advancements in sports governance that advocate for mental health resources.
• Act with awareness and intention. Observe, engage, and create a culture of open communication.

Encouraging a holistic approach to mental health and wellness will benefit not only the athletes but the entire sports community. As the Olympics commence, let’s commit to being fans with a purpose – appreciating and prioritizing the lives within the games!

July’s BIPOC Mental Health Awareness Month is an observance dedicated to raising awareness about the unique mental health challenges faced by Black, Indigenous, and People of Color (BIPOC) communities. This month emphasizes the importance of culturally competent mental health care and aims to address the disparities in mental health services and outcomes among these communities.

In this Q&A, Magellan Health’s Eric A. Williams, Ph.D., LCMHCS, LMFT, LPC, and Stephanie White, LMFT, regional supervisors for the Military and Family Life Counselor program, share four ways BIPOC can improve their mental health.

Q: What advice would you give to BIPOC individuals seeking to improve their mental health and well-being?

Dr. Eric Williams:

#1 Prioritize Self-Care

How you treat yourself reflects your relationship with yourself. This includes your diet, sleep hygiene, social support system, and spirituality. Here are a few strategies to prioritize your self-care:

• Body: Get regular medical and dental check-ups. Engage in regular physical activity, eat a balanced diet, and get enough sleep. Lastly, take prescription medications as prescribed.
• Mind: Ensure a healthy balance of mass media, social media, and other uplifting sources of information. This doesn’t mean you have to give up your social media accounts, but it does mean you emphasize being exposed to information that supports your mental well-being. This could include practicing relaxation techniques like meditation or deep breathing, reading, learning a new skill, or spending time in nature.
• Spirit: Consider establishing a personal vision reflective of your values and purpose in life. Spend time with loved ones, practice gratitude, and engage in activities that nourish your sense of meaning.

#2 Build Strong Connections with Family and Friends

Strong social connections are essential for mental well-being.

• Nurture existing relationships: Intentionally create time for friends and family who support you and make you feel good. Don’t be afraid to set boundaries with people who drain your energy or contribute to negativity in your life.
• Expand your social circle: Join clubs, or sports leagues (i.e., bowling, softball, etc.), volunteer in community organizations to include church and other non-profit organizations, or take classes to connect with people who share your interests.

#3 Seek Professional Help if Needed

You may experience racial discrimination, stresses and microaggressions, which can influence your emotional well-being in ways these tips may not address. Don’t hesitate to reach out for professional help if you’re struggling. Finding a therapist or counselor who understands your cultural background is important. Look for therapists who identify as BIPOC themselves or have experience working with BIPOC communities.

Stephanie White:

#4 Practice Self-Affirming Habits for Adults and Children

I highly recommend a personal habit of affirming your color and appearance through meditation and self-care. Take good care of your coils and strands, your health, and your heart. For our youth, I also recommend that we embrace and build a collection of literature that is directed toward children of color, celebrating their uniqueness as well as their belonging.

For more information to increase awareness about BIPOC mental health and wellbeing and the importance of recognizing and addressing concerns, visit MagellanHealthcare.com/BIPOC-MH.

For many Service members, dealing with an injury or illness can change the entire trajectory of their career paths, leaving them unsure of their future. According to the Government Accountability Office, over 200,000 military personnel leave the military annually. While most of these Service members leave on their own terms, many leave for medical reasons caused by their active-duty service. What happens when a military career ends unexpectedly and how do we take care of our recovering Service members?

Military Transition Challenges

In addition to experiencing anxiety and uncertainty around a new civilian career, some additional challenges veterans may experience with transitioning from military life to civilian life include:

Health Concerns: Health is a top concern for veterans after separating from military service. A Veterans Affairs study found that 53% of participants reported having chronic physical health conditions within three months of leaving the military. Additionally, mental health conditions such as anxiety, depression, and post-traumatic stress disorder (PTSD) may worsen during this period.

• Identity Reevaluation: The abrupt end of a military career can lead to a profound identity crisis. Veterans may struggle with defining their sense of purpose and self-worth outside the military.
• Navigating Services: Veterans transitioning out of the military may need to learn how to access civilian services such as healthcare, life insurance, and other benefits. These services were previously provided by the military, so adjusting to the new system can be challenging.
• Social Network Changes: Leaving the military means losing the built-in social network that comes with military life. Veterans may find it difficult to establish new connections and maintain a sense of camaraderie.
• Employment: While most veterans successfully transition into civilian jobs, others face difficulties in finding suitable employment. Adjusting to a different work environment and culture can be a significant challenge.
• Paperwork and Benefits: Navigating the paperwork and processes involved in obtaining benefits and services from the Department of Veterans Affairs can be overwhelming. Veterans may need assistance in understanding their entitlements and how to access them.

Navigating the Transition to Civilian Employment

Magellan Federal helps solve the problems of Service members transitioning from the military to the civilian sector. Operation Warfighter (OWF) is a Department of Defense (DoD) internship program that provides opportunities for recovering Service members to participate in internships with Federal agencies during their medical board and rehabilitation process.

The main objective of OWF is to place recovering Service members in supportive work settings that positively impact their recovery. The program presents opportunities to facilitate the recovering Service members’ development and employment readiness by assisting in providing comprehensive resources that assist them with their transition and support their needs. This is done through resume building, exploring employment interests, and developing job skills through internship opportunities. Currently, there are over 533 participating Federal agencies that accept OWF interns.

Building Skills for a Civilian Career

Magellan’s Regional Coordinators (RCs) work with the recovering Service members to help identify areas of interest and hone in on transferable skills along with soft skills they have gained through their military service. Our Regional Coordinators coach them on how to build resumes, LinkedIn profiles, and make suggestions to assist them in learning how to navigate a civilian workforce setting. Our Regional Coordinators partner with all branches of service and work closely with Transition Coordinators, Recovery Care Coordinators, Physical Evaluation Board Liaison Officers, Command Teams, Medical Providers, and Individual Disability Evaluation System staff to ensure participation is in the best interest of the recovering Service member.

The average Medical Board process lasts between 180 days (about 6 months) to 1 year. The OWF program is a valuable experience that lasts between 90 and 120 days (about 4 months). Participation in OWF can positively impact recovery time, provide valuable work experience in a non-military environment, and assist with developing new skills while providing benefits of career preparedness upon transition to civilian life.

All OWF Regional Coordinators have personal experience as military spouses or have served in the military themselves. They understand the military lifestyle and culture, and the stress surrounding transitioning out of the service.

Getting Started

Operation Warfighter Regional Coordinators are in 10 different regions throughout the United States. These individuals work with wounded, ill, and injured Service members at all military installations. A Service member can participate in OWF if they are on active duty and meet the basic criteria of being enrolled in the Integrated Disability Evaluation System (IDES) and/or assigned to a service Wounded Warrior program. The first step in the OWF process is to obtain “medical and command approval” from the Service member’s recovery team and chain of command. Once they are determined to be ready to participate, a Regional Coordinator assists the individual in identifying an internship opportunity based on their interests and capabilities.

The Operation Warfighter program is a wonderful opportunity for Service members to get real-world work experience to ease the transition to civilian life. Magellan Federal is proud to deliver OWF services that make a difference in the lives of recovering Service members around the nation.

As our understanding of soldier wellness evolves, it’s clear that a comprehensive approach is essential. In today’s military landscape, physical fitness alone isn’t enough – mental toughness is equally crucial. The U.S. Army Combatives Program serves as a prime platform to nurture this mental resilience, offering Soldiers a pathway to peak performance both on and off the battlefield.

The U.S. Army Combatives Program, which includes hand-to-hand combat training, offers a valuable avenue to promote mental well-being and overall performance among soldiers. Beyond its traditional role in honing physical combat skills, this program has evolved to encompass a broader mission – one that emphasizes the cultivation of mental resilience as a cornerstone of soldier effectiveness.

Building Mental Resilience

The benefit of combat sports is that they cultivate mental toughness like no other. Soldiers are pushed to their limits, not just physically but mentally, fostering adaptability, perseverance, and a steadfast attitude in the face of adversity. Studies, such as those published in the Journal of Applied Sport Psychology, underscore combat sports’ profound impact on enhancing mental toughness – a cornerstone of soldier effectiveness in high-stress environments.

Fostering Unity within Units

Engaging in combat sports brings Soldiers together uniquely and intensely. It strengthens team members’ bonds, trust, and camaraderie, enhancing unit cohesion and morale. A 2020 study in the Journal of Military, Veteran, and Family Health found that Soldiers who participated in combatives training reported higher levels of cohesion and teamwork – vital components for mission success.

Providing an Outlet for Frustration and Stress

The rigors of military life often lead to pent-up frustration and stress. The Combatives Program provides Soldiers with a constructive outlet to channel these emotions. By engaging in controlled physical exertion, soldiers can mitigate stress and avoid detrimental coping mechanisms. Studies, such as those in the Journal of Military Psychology, affirm the therapeutic benefits of combat sports in stress management among military personnel.

Integration of Mental Performance Consultants

To unlock the full potential of combative training, the integration of mental performance consultants is paramount. Thes specialists offer soldiers cognitive tools and strategies to optimize their performance in combat and everyday life. From stress management to enhancing focus and resilience, mental performance consultants provide a holistic approach to soldier wellness.

Improving Decision-Making Under Stress

In high-stakes scenarios, split-second decisions can mean the difference between success and failure. Research in Military Psychology underscores how combat sports improve decision-making under stress. Mental performance consultants further refine this skill, equipping soldiers with the mental fortitude to think critically and act decisively in the heat of battle.

Enhancing Recovery and Resilience

Injuries and setbacks are a part of military life, and mental resilience is crucial for recovery. Mental performance consultants can guide soldiers in maintaining a positive mindset during rehabilitation, reducing the psychological impact of injuries, and facilitating a quicker return to peak performance. The U.S. Army Combatives Program offers a wealth of mental benefits essential for Soldier wellness and performance. By fostering mental toughness, unit cohesion, and stress management, this program contributes significantly to Soldier readiness.

April is recognized as Workplace Violence Awareness Month. Forbes recently published an article entitled, “Workplace Safety And Well-Being On The Decline In 2024, Study Shows.” The article highlighted findings from a new report from the company, Traliant, Fear Factors: A 2024 Employee Survey Report on Workplace Violence, Harassment and Mental Health. According to the report:

• 1 in 4 people interviewed stated they have witnessed workplace violence happening to another employee in the last five years,
• 12% said they had been the target of workplace violence themselves.
• 86% said they either strongly or somewhat agree that employers need to do more to address the mental health needs of employees in the workplace.

In this Q&A, Magellan Healthcare’s Psychologist Advisor Dr. Yasmeen Benjamin provides insights on the connection between workplace violence and mental health awareness and suggestions on how employers can build a culture of safety.

Q: How does workplace violence awareness intersect with mental health awareness in the workplace?

Dr. Yasmeen Benjamin: A sense of safety is considered a basic human need in order for us to thrive in our daily lives. Given that we spend the majority of our time in the work environment, work environments must value safety, establish a set of expectations and policies around safety, and consistently reinforce these policies in order to provide a sense of safety for its workers.

Q: How can workplaces create a culture of safety and prevention to mitigate the risk of violence in the workplace?

Dr. Benjamin: The culture of safety should be imbedded within the values of the organization, as our actions tend to follow our value system.

Examples of safety-specific actions that would follow this value system are:

• Trainings
• Having ongoing discussions about the importance of building a culture of safety
• Directly and publicly addressing issues of workplace violence when they occur

Additionally, I’m a huge believer that prevention starts with an ability to assess. What is the propensity for violence given individual, social, and environmental factors? Are trends changing and how does one adjust and become more informed as a result of the trends?

Q: What are some common mental health challenges that employees may face as a result of workplace violence or other workplace stressors?

Dr. Benjamin: When safety is lacking, we can see an increase in stress, depression, anxiety, relationship problems, and job dissatisfaction (in the form of absenteeism, tardiness, and high turnover rates). In the instance of workplace violence, people can go on to develop conditions such as posttraumatic stress disorder as well as other conditions. It is important to note that all of these symptoms and conditions are treatable with the right supports, resources, and interventions. It is also important to keep in mind, that generally speaking, the longer one is exposed to stressors, the longer symptoms can persist once the stressor is removed.

Q: What resources and support services should employers provide to promote mental well-being among employees?

Dr. Benjamin: It is important that we continue to take steps to make discussions surrounding mental health less taboo while respecting individual privacy. I highly suggest employees utilize insurance resources to access the mental healthcare that is available to them. Also, consider accessing wellness resources such as gym membership discounts and meditation/mindfulness app discounts. As best as we can (with a recognition that life can be extremely busy) it’s important to build and maintain healthy self-care habits. These types of habits can be instrumental when combating work-related and life-related stressors.

Q: Are there specific strategies or initiatives that employers can implement during Workplace Violence Awareness Month to promote mental health awareness and support?

Dr. Benjamin: Bringing attention to the topic is an important start. Hopefully, articles like this spark the type of assessment that I mentioned earlier and lead readers to include a personal assessment of their own mental health status and wellness practices.

With approximately 1.7 million dependent military children across all branches of the U.S. Armed Forces, experts who support military children must understand the unique experiences and diverse needs that require a specialized counseling approach.

This topic will be the focus of the upcoming Magellan Federal webinar on Thursday, May 16, “Connecting with Military Children: Counseling Techniques for Success.” Expert panelists for this webinar will include:

• Keionna Baker, LPC, LMHC, LCMHC, clinical project manager, Military & Family Life Counseling Program
• Paul Taraborelli LICSW, IMH-E®, child youth behavioral director, Military & Family Life Counseling Program
• Susan Trotman, LCSW, regional supervisor, Military & Family Life Counseling Program

The webinar will focus on trends, concerns, and intervention techniques that create a sense of connectedness and belonging for military-connected children and youth. To attend, register here.

In this Q&A, expert panelist Paul Taraborelli LICSW, IMH-E® shares a preview of information that will be shared in the webinar and why it is critical for counselors and other professionals who work with military children to invest time into enhancing their skills by attending.

Q: What are some key challenges that military children commonly face?

Paul Taraborelli: There are more than 1.7 million military children who face many challenges and unique experiences because of their parents’ service. Military families move on average every two to three years, impacting military children through changing schools and support networks. Military families often experience changes in parents’ access in terms of regular face-to-face contact, changes in caregivers, and changes in family routines due to a military parent being called away from their family to serve and support their mission. To manage these changes during their overall growth and development as a child, military children often rely on resilience skills they develop over time. By acknowledging and celebrating the many unique aspects of military culture and being a military-connected child, we can help these children be equipped to emotionally adjust to challenges throughout their lives.

Q: How do these challenges impact their emotional well-being?

Taraborelli: Due to changes in locations, fluctuations in daily schedules and routines, and the temporary absence of a primary caregiver/parent can lead to short-term and possibly long-term effects on a child’s overall wellbeing and the development of age appropriate social emotional skills.

Q: What are ways that counselors can help military children navigate these transitions and build resilience?

Taraborelli:

Focus topics when working with military children to support and enhance social emotion skill development and reduce stress, including:

• Resiliency skill-building
• Development and use of age-appropriate problem-solving skills
• Development of healthy relationships skill building, including ways to express and manage their emotions

Q: What are some common misconceptions or stereotypes about military children, and how can counselors work to challenge and overcome these misconceptions?

Taraborelli: A common misconception is that military children are used to moving a lot, changing schools, making new friends, and can adjust easily to changes in their lives. Counselors can engage military children in conversations about how they are coping with and adjusting to these changes both in the past and presently. Counselors can explore, identify, and develop age-appropriate coping skills while working with military-connected children. If possible, provide opportunities for peer support through group meetings and activities with other military-connected peers.

Another misconception is that due to attending different schools in different locations, military children are not as academically prepared as their nonmilitary peers. Counselors can explore with military children their learning journey and what they have learned both academically and outside of school during their life as a military child. Counselors can focus on, celebrate, and acknowledge the experiences they have had compared to their nonmilitary peers and how those experiences contribute to their overall sense of self and the skills they have developed academically, socially, and emotionally.

Q: Lastly, what advice would you give to counselors who are looking to enhance their skills and effectiveness in working with military children and their families?

Taraborelli: Make a conscious effort to better understand the unique aspects of military culture and what military children experience in their lives as military children. Use this knowledge to provide additional information and insight when assessing presenting issues or concerns a military child may be facing and develop tailored goals for counseling and support for the child.

As a Performance Expert (PE) working in Japan, my mission has been to enhance the performance and resilience of U.S. Army Soldiers, civilian employees, and family members by creating customized training based on needs and availability. Master Resilience Trainer-Performance Experts (MRT-PEs) work at Army Ready and Resilient (R2) Performance Centers to help soldiers understand and enhance the mental side of performance, maximize the benefits of training, and provide skills and techniques to develop strong teams.

When I arrived at Camp Zama, Japan, I sat down with several leaders in the community, including the Garrison Commander and several Brigade-level leaders. The leaders requested our help to bridge the communication and cultural gap between the U.S. forces and local and national employees. My experience provided me with a unique perspective I’d like to share on the strategies, struggles, and successes I used to foster mutual understanding and collaboration between U.S. Army personnel and Japanese local national employees. These tactics can be used in any personal or professional situation to help you communicate more effectively across diverse backgrounds and cultures.

Identify the Challenges

One of the initial hurdles I encountered was the stark contrast in communication styles between the U.S. Army Soldiers and Japanese civilians. The direct and assertive approach of American Soldiers clashed with the Japanese employees’ more reserved and harmonious communication style. These differences often led to misunderstandings, strained relationships, and hindered collaboration.

Additionally, cultural differences permeated every aspect of work, from decision-making processes to leadership styles. U.S. Soldiers were accustomed to hierarchical structures and authoritative decision making, while Japanese civilians valued consensus and a collective approach. Bridging this gap required a comprehensive understanding of both cultures and a nuanced approach to cognitive performance enhancement. Once I had identified the challenges, I was able to employ the following strategies to help me successfully communicate and collaborate across cultures.

Strategies for Success

Cultural Immersion: I immersed myself in the daily lives and traditions of both American Soldiers and Japanese civilians to develop a deep understanding of both cultures. This involved attending social gatherings, participating in cultural activities, and engaging in open conversations to grasp the intricacies of their perspectives.

Customized Training Programs: I recognized the need for tailored solutions and designed training programs that integrated cultural empathy and cross-cultural communication skills. These programs focused on enhancing emotional intelligence, active listening, and the ability to adapt communication styles to meet the expectations of diverse audiences.

Collaborative Workshops: I organized interactive workshops that brought together U.S. Army Soldiers and Japanese civilian employees to foster mutual understanding and collaboration. Participants gained valuable insights into one another’s perspectives and developed a shared sense of purpose through facilitated discussions, role-playing exercises, and team-building activities.

Mentorship and Coaching: I embedded myself in existing mentorship and coaching programs, such as a U.S. Army cooperative education (co-op) program that partners leaders with their Japan Ground Self-Defense Force (JGSDF) counterparts. I observed how JGSDF leaders learn from their U.S. counterparts and organized facilitated workshops to introduce the JGSDF co-op program participants to U.S. Army performance and resilience training.

Continuous Evaluation and Adaptation: I recognized that cultural empathy is an ongoing journey and consistently evaluated the effectiveness of our training programs and adapted them based on participant feedback. This iterative approach ensured that our services remained impactful and relevant.

Achieving Cultural Empathy

Meeting client demands for cultural empathy training required perseverance, innovation, and a commitment to delivering tangible results. As a Cognitive Performance Enhancement Specialist, it has been an enlightening experience bridging the cultural divide between U.S. Army Soldiers and Japanese civilian employees. We successfully fostered collaboration and mutual respect through understanding, empathy, and tailored training programs. We can pave the way for harmonious and effective working relationships that benefit both individuals and organizations by recognizing the importance of cultural empathy and continuously adapting our strategies.

Together, we can bridge divides and create a future of cultural understanding and cooperation. I hope this helps you do the same.

The appearance of the Department of Defense (DoD) visual information does not apply or constitute DoD endorsement.