When tragedy strikes the workplace – whether it’s a sudden accident, natural disaster, act of violence, or a major organizational upheaval – the impact on your people can be profound and far-reaching. Events like these can shake their sense of safety and stability, leading to emotional and psychological effects that may linger long after the initial crisis has passed. 

At Magellan Healthcare, we understand how critical it is for organizations to respond quickly, compassionately, and effectively during these challenging times. That’s why our Critical Incident Response (CIR) services, part of our Employee Assistance Program (EAP), support organizations and employees through their most difficult moments. 

Why Crisis Support Matters 

During and after a crisis, employees often experience a range of emotional responses such as shock, fear, guilt, anxiety, confusion and denial. These reactions are normal; however, without proper support, they can escalate into long-term stress and decreased workplace performance. In fact, 61% of employees report significant stress during times of crisis, which can lead to a 33% drop in productivity. If unaddressed, the ripple effects of a crisis may contribute to absenteeism, turnover and reduced morale. 

By providing timely, expert support through CIR services, organizations can protect their employees’ mental health while promoting a faster recovery and return to productivity. 

Magellan’s CIR team comprises licensed behavioral health professionals who average 17 years of experience in trauma response. They are available 24/7, 365 days a year to guide organizations and employees through their most vulnerable moments with professionalism, empathy and skill. 

Our services are tailored to each organization’s specific needs and may include: 

• Psychological First Aid  

• Management consultation and coaching 

• Group and individual debriefings (onsite or virtual) 

• Telephonic crisis support 

Whether an incident affects one individual or an entire department, our CIR team conducts an initial consultation to understand the situation and develop a customized response plan. Support can be deployed quickly, with virtual or onsite services available within hours. 

Beyond the First Response 

Crises are not resolved in a single day; recovery often takes time. Magellan continues to support organizations beyond the immediate response. Our clinicians follow up with the organization in the days and weeks following the incident to assess recovery, recommend additional resources and ensure employees are coping well. This ongoing support helps organizations show care for their employees, build trust and prevent long-term impacts such as burnout or disengagement. 

The Power of Skilled Support 

With more than 3,000 responses per year, Magellan’s CIR team has built a reputation for excellence. Our clients consistently tell us that this service made a real difference for their teams. Employees feel supported, heard and reassured during moments of crisis. 

A crisis can change everything. With the right support in place, your organization can help employees recover and move forward. Learn more about how Magellan’s CIR services can make a meaningful difference during times of need. 

Sources: 
American Psychological Association. 

International Journal of Emergency Mental Health and Human Resilience. 

An Introduction to Supporting Kids with Storytelling 

Have you ever finished reading a book and felt like it somehow understood exactly what you were going through? Or maybe you’ve watched your child connect deeply with a character who was facing similar challenges? If so, you’ve experienced the power of bibliotherapy—and you might not have even realized it. 

What Exactly Is Bibliotherapy? 

Bibliotherapy is the practice of using books and literature as a therapeutic tool to help people work through emotional, psychological, and behavioral challenges. Think of it as counseling through storytelling. When we read about characters navigating difficult situations, we often find comfort, insight, and new ways of understanding our own experiences. 

This approach can be especially powerful with children, who naturally connect with stories and characters in ways that can help them process complex emotions and situations they might struggle to articulate on their own. 

Why Books Work So Well for Kids 

Reading aloud to children offers countless benefits beyond just entertainment. It strengthens the parent-child bond, supports development, and nurtures a lifelong love of learning. But when we use books therapeutically, something even more magical happens. 

Children’s books used in bibliotherapy can: 

• Provide comfort during difficult times 

• Normalize experiences that might feel overwhelming or isolating 

• Validate feelings that children might not know how to express 

• Teach coping skills through character examples 

• Spark imagination and creative problem-solving 

• Build empathy by showing different perspectives 

• Develop social skills and emotional regulation 

Perhaps most importantly, books give parents a natural way to bring up challenging topics. Instead of having an awkward conversation out of nowhere, you can explore feelings and solutions alongside beloved characters. Children often find it easier to talk about what a character is experiencing before opening up about their own similar feelings. 

Perfect for Back-to-School Season 

With the school year upon us, bibliotherapy can be incredibly helpful for easing those back-to-school jitters. Whether your child is starting kindergarten or just feeling nervous about a new grade, the right book can make all the difference. 

Here are some tried-and-true favorites that tackle school-related anxiety: 

For the Nervous Newcomer: 

• “First Day Jitters” by Julie Danneberg 

• “The Kissing Hand” by Audrey Penn 

• “The Night Before Kindergarten” by Natasha Wing 

For Building Confidence: 

• “The Koala Who Could” by Rachel Bright 

• “We’re All Wonders” by R.J. Palacio 

• “The Day You Begin” by Jacqueline Woodson 

For Managing Big Feelings: 

• “The Color Monster” by Anna Llenas 

• “Ruby Finds a Worry” by Tom Percival 

• “The Pigeon Has Feelings, Too!” by Mo Willems 

For Social Situations: 

• “Strictly No Elephants” by Lisa Mantchev 

• “Llama Llama Misses Mama” by Anna Dewdney 

• “David Goes to School” by David Shannon 

It’s Not Just About Reading—It’s About Talking 

Here’s the key: bibliotherapy isn’t just about reading a book and calling it a day. The real magic happens in the conversations that follow. The story serves as a springboard for deeper discussions about feelings, experiences, and solutions. 

Try asking questions like: 

• “What do you think this character is feeling right now?” 

• “Have you ever felt the same way?” 

• “What would you do if you were in this situation?” 

• “What advice would you give this character?” 

• “How do you think the story will end?” 

These questions help children process their own experiences through the safe lens of storytelling. 

Getting Started with Bibliotherapy 

Ready to give bibliotherapy a try? Start by thinking about what your child might be dealing with—whether it’s anxiety, friendship issues, big life changes, or just everyday emotional ups and downs. Then explore books that address those topics. 

The wonderful thing about children’s literature today is its incredible diversity. You can find books that tackle everything from everyday worries to more serious challenges like grief, illness, or family changes. The key is choosing books that are appropriate for your child’s age and developmental level. 

Where to Find the Right Books 

Not sure where to start? Your local library is a treasure trove of resources, and librarians are often incredibly knowledgeable about books for specific situations. You can also search online for curated lists—organizations like the Child Mind Institute, National Alliance on Mental Illness, Reach Out and Read, and Catalyst Kids offer excellent book recommendations organized by topic. 

The Bottom Line 

Bibliotherapy isn’t a replacement for professional help when it’s needed, but it’s a wonderful tool that every parent can use to support their child’s emotional well-being. Books have an incredible power to help us feel less alone, more understood, and better equipped to handle life’s challenges. 

So the next time you’re snuggled up for story time, remember: you’re not just reading a book—you’re opening up a world of healing, understanding, and connection. And that’s pretty amazing, isn’t it? 

References 

Kris, D. F. (2018). Why reading aloud to kids helps them thrive.

Lenkowsky, R. S. (1987). Bibliotherapy: A review and analysis of the literature. The Journal of Special Education, 21, 123-132. 

Rizza, M. (1997). A parent’s guide to helping children: Using bibliotherapy at home. The National Research Center on the Gifted and Talented. 

On July 29, 2025, Kimberly Elias, a National Board-Certified Health and Wellness Coach and Partnership Executive at Magellan Health, led a 15-minute webinar titled Improve Your Self-Esteem. Whether you joined us live or are just catching up now, this recap highlights the key takeaways from her thoughtful discussion. 

How do you define self-esteem, and why is it so important in daily life?
Self-esteem is an individual’s overall evaluation of their own worth and value as a person. It’s a core part of who we are and often takes root in childhood. While it’s deeply ingrained, it’s not necessarily fixed and can shift depending on the life events and circumstances we experience. 

Having healthy self-esteem is important because it affects our overall quality of life. When our self-esteem is low, it can hold us back from pursuing goals, taking risks or fully enjoying life. It can create a constant inner dialogue of self-doubt that limits our potential. 

What’s the difference between self-esteem and self-confidence?  

Self-confidence is more about believing in your ability to accomplish a specific task or succeed in a particular situation. Self-esteem is your overall sense of self-worth. 

For example, someone might feel very confident in the kitchen. They can follow a recipe, prepare a healthy meal and serve it to their family with ease. But when they receive compliments for that meal, they might struggle to accept them. Deep down, they may not feel worthy of the praise or even worthy of enjoying the meal themselves. That’s low self-esteem, despite high confidence in a particular skill. 

The reverse is also true. A person can have healthy self-esteem but still lack confidence when trying something new or unfamiliar.  

What does low self-esteem look like in someone’s day-to-day life? 

Someone who’s struggling with low self-esteem will often experience persistent negative self-talk. This internal dialogue can be overly critical and, at times, excessive. People with low self-esteem often engage in people-pleasing, have a hard time trusting their own decisions and struggle to advocate for themselves. They tend to compare themselves to others constantly, which reinforces feelings of inadequacy. Setting healthy boundaries can also be a major challenge. 

What does healthy self-esteem look and feel like in action? 

Healthy self-esteem is rooted in an internal sense of worth, not external achievements or opinions. A person with healthy self-esteem doesn’t define themselves by what’s happening around them. 

Take the example of someone training for a marathon. Let’s say they didn’t hit the time they were aiming for. Instead of seeing that as a personal failure or a reflection of their worth, they’re still able to view themselves in a positive light. They recognize the effort they put in, celebrate the progress they made and maintain their sense of self-worth regardless of the outcome. 

People with healthy self-esteem believe they have value simply because they exist, not because they checked a box, earned an award or met someone else’s expectations. That belief empowers them to take on challenges, bounce back from setbacks and keep moving forward without letting self-doubt take over. 

What are some simple tools and strategies someone can use to build stronger self-esteem? 

If you’re struggling with low self-esteem, there are several practical things you can try to start rebuilding that inner sense of value. 

Get Out of Your Head and Into the World
People with low self-esteem often get stuck in their heads, cycling through negative thoughts. One of the best antidotes to that mental chatter is action, especially helping others. Volunteering for a cause you care about, helping a neighbor or spending time at an animal shelter can help you feel purposeful and valued. And in giving your time or skills to someone else, you’re also showing yourself that you matter. 

Limit Social Media Intake
If you find yourself constantly scrolling and feeling worse about yourself afterward, it might be time for a digital detox. Try reducing the time you spend on social media or even taking a break altogether. Many people report a boost in self-worth and clarity once they’re no longer comparing themselves to the highlight reels of others. 

Use Affirmations with Action
Affirmations can be powerful, but only when backed by real behavior. Simply repeating “I am a healthy person” won’t move the needle unless you follow it up with choices that reinforce that belief. 

For example: 

• Affirmation: I am a healthy person. 

• Supporting behaviors: 
  • Go for a 20-minute walk daily
  • Replace soda with water
  • Meditate five days a week

Commit to reinforcing your affirmation with action for 30 days. You’ll start to notice meaningful changes not just in how you feel, but how you show up. 

Reflect Daily on What You Did Well
Take a few minutes each evening to write down two or three things you did well. This simple habit trains your brain to recognize your strengths and efforts, which boosts self-esteem over time. 

Remove Barriers That Undermine Your Self-Worth
Sometimes, improving self-esteem isn’t just about what you do, it’s also about what you stop doing. If there are toxic relationships, excessive drinking or unhealthy environments holding you back, begin taking steps to distance yourself from them.

Try Mental Check-Ins Throughout the Day
Here’s how it works: 

• Set an alarm to go off every 2–3 hours during your day. 

• When it rings, pause and ask yourself: 
  • What have I been thinking about?
  • What’s the quality of those thoughts? Are they helpful or hurtful?
  • How am I feeling emotionally and physically right now?
  • What do I need in this moment?

Maybe it’s a glass of water, a five-minute break in the sun or simply a deep breath. This practice builds self-awareness, helps reframe negative thoughts and encourages self-care in real time. 

Building self-esteem isn’t about becoming someone different, it’s about remembering who you are underneath the noise of self-doubt, comparison and outside expectations. It’s a lifelong process of learning to value yourself, advocate for your needs and show up with self-compassion, even on the hard days. 

If you missed the Magellan Minute, listen to the recording here. 

Early childhood education plays a crucial role (National Scientific Council on the Developing Child, 2007) in shaping children’s cognitive, emotional, and social development. The quality of classroom environments significantly influences these outcomes, particularly in mental health and behavioral wellbeing. While individual child interventions address individual-focused challenges, counselors, educators, and child development professionals can foster positive emotional and social experiences by improving “classroom climates.” Here are tips for creating a supportive, nurturing learning environment.  

Why Classroom Climate Matters: Especially for Military Children 

A child’s emotional, social, and cognitive development is deeply influenced by the quality of their classroom learning environment. Emotional security, structured routines, and positive teacher-child interactions significantly impact greater emotional regulation and resilience in children, improved peer relationships and cooperation, and strong self-management of behaviors and emotions. For children from military families (Park, 2011), classroom climate is particularly important as transitions, parental deployment, and relocation stress impact their emotional wellbeing.  

Addressing Systemic Challenges in Early Childhood Settings 

Supporting children’s behavioral and emotional wellbeing in development centers presents numerous challenges. Early childhood educators today face growing challenges (Lester & Flake, 2013), including limited resources, staff turnover, and increasing numbers of children who require additional support to thrive. Amid these demands, the focus often leans heavily toward academic preparedness, leaving less opportunity for professional development around fostering supportive emotional climates. 

Access to resources for mental health and emotional wellbeing is also limited, with in-person, professionally trained licensed mental health providers being scarce (National Research Council and Institute of Medicine, 2009), highlighting the need for proactive interventions within the classroom. These challenges are even more pronounced in military-connected early childhood settings, where frequent relocations and deployments can leave both parents and educators with limited knowledge of available community resources, further complicating efforts to support children’s social-emotional development. 

Aligning with Existing Frameworks for Greater Impact 

The principles of a “climate scale” can provide consistency in the classroom. By providing interventions modeled after the Preschool Mental Health Climate Scale tool, early childhood counselors and educators can provide support across staff and centers and give practical tools to ensure that teachers are better equipped to manage some of those challenges. Here are two scales that have been effective in our years of providing counseling to military families. 

The Early Childhood Environment Rating Scale (ECERS) (Harms, Clifford, & Cryer, 2015) is a tool to assess and enhance classroom environments and practices. It provides a structured framework that allows educators to evaluate key aspects of the learning environment using consistent, research-based criteria. By working within a system that employs ECERS, a child development professional can align consultations with a language and set of expectations already familiar to staff. This shared reference point streamlines communication and facilitates more targeted, collaborative problem-solving. As a result, the counselor or teacher is better equipped to provide relevant and actionable support that resonates with children and families and reinforces existing developmental goals. 

Another framework to consider is the Preschool Mental Health Climate Scale (PSMHCS) (Borelli et al., 2019). The PSMHSC is composed of several sections that emphasize various classroom environmental factors. Each section enables a child development professional to recognize deficiencies and implement appropriate interventions. The PSMHCS details how classroom environments impact child behaviors. It will help identify common stressors, such as chaotic transitions or a lack of emotional support strategies and provide actionable strategies to improve classroom climate without major disruptions to routines. 

Applying the Preschool Mental Health Climate Scale   

Here are some common classroom challenges and interventions for teachers and counselors to address with military children, youth, and families.

1. Transitions Between Activities 

Challenge: Children become restless and disruptive during transitions.
Teachers: Model strategies for pre-transition warnings and use verbal and visual cues during classroom instruction.
Counselors: Ask reflective questions like, “How do you think you should respond when there’s a sudden shift in activities?” or “What small changes could make transitions smoother?” to promote self-reflection and ownership of improvement.

2. Directions & Rules 

Challenge: Inconsistent enforcement of rules or lack of clear expectations.
Teachers: Assist in developing visual rule charts, creating consistent rule systems, and integrating social stories to reinforce expectations.
Counselors: Model using positive reinforcement and consistent follow-through with consequences.

3. Behavior Challenges 

Challenge: Behavior escalation due to limited classroom monitoring.
Teachers: Demonstrate active supervision techniques, including effective classroom movement and awareness.
Counselors: Train on recognizing early signs of distress and strategies for proactive engagement. 

4. Emotional State 

Challenge: Emotional state negatively impacts the classroom climate.
Teachers: Facilitate self-reflective discussions about how personal stress, including military-related challenges, influences attention.
Counselors: Train on stress management tools, have individual support sessions, and provide referrals to appropriate resources as needed. 

5. Child Interactions 

Challenge: Limited engagement, minimal physical warmth, and lack of responsive dialogue from staff to children.
Teachers: Ask open-ended questions, have eye-level interactions, and use warm engagement strategies like high-fives and active listening.
Counselors: Demonstrate personalized connection-building techniques with children to promote relational trust and engagement.

6. Transitions Between Activities: Emotional Awareness & Problem-Solving 

Challenge: Children struggle to express emotions and rely on adults to resolve conflicts.
Teachers: Help label emotions and guide children through peer conflict using visual tools like emotion charts.
Counselors: Model emotional coaching strategies and demonstrate conflict resolution techniques in the classroom setting. 

7. Individualized & Developmentally Appropriate Lessons 

Challenge: Rigid, non-differentiated instruction for children with varying needs.
Teachers: Model strategies that promote flexibility, such as offering choices, using sensory-friendly materials, and adjusting activities to meet diverse needs.
Counselors: Reinforce self-regulation skills, offer coping strategies during challenging activities, and help children navigate transitions through individualized support.  

8. Child Interactions 

Challenge: Peer conflicts are frequent; socialization needs.
Teachers: Model strategies for promoting cooperative play and supporting positive social interactions among peers, offering real-time examples in classroom settings.
Counselors: Work with children on positive peer engagement, modeling turn-taking, social invitations, and conflict resolution skills. 

Transforming Environments & Supporting Futures 

By breaking down each component of the preschool mental health climate scale and integrating interventions into daily classroom activities, counselors, educators, and child development professionals can provide support and consultation and exemplify best practices for educators. Enhancing classroom climates can ultimately create healthier, more supportive learning environments to benefit both educators and students. These climate scale principles can be used as a support tool to positively transform early childhood learning environments, ensuring every child receives the emotional and social foundation for long-term success. 

References 

• Park, N. (2011). Military children and families: Strengths and challenges during peace and war. American Psychologist, 66(1), 65–72. https://doi.org/10.1037/a0021249 

• National Scientific Council on the Developing Child. (2007). The Science of Early Childhood Development: Closing the Gap Between What We Know and What We Do. https://developingchild.harvard.edu/resources/the-science-of-early-childhood-development-closing-the-gap-between-what-we-know-and-what-we-do/

• National Research Council and Institute of Medicine. (2009). Preventing mental, emotional, and behavioral disorders among young people: Progress and possibilities. The National Academies Press. https://doi.org/10.17226/12480 

• Lester, P., & Flake, E. (2013). How wartime military service affects children and families. The Future of Children, 23(2), 121–141. https://doi.org/10.1353/foc.2013.0015 

• Domitrovich, C. E., Cortes, R. C., & Greenberg, M. T. (2009). Improving young children’s social and emotional competence: A randomized trial of the Preschool PATHS curriculum. Journal of Primary Prevention, 30(3-4), 329–345. https://doi.org/10.1007/s10935-009-0171-0 

• Bartlett, J. D., Smith, S., & Bringewatt, E. (2017). Helping young children who have experienced trauma: Policies and strategies for early care and education. Child Trends. https://www.childtrends.org/publications/trauma-early-care-education 

• Harms, T., Clifford, R. M., & Cryer, D. (2015). Early Childhood Environment Rating Scale – Third Edition (ECERS-3). Teachers College Press.
• Borelli, J. L., Callaghan, C. L., Smiley, A. J., & Westervelt, H. (2019). Development and Validation of the Preschool Mental Health Climate Scale (PMHCS). Early Education and Development, 30(3), 318–338. https://doi.org/10.1080/10409289.2018.1546095 

Further Reading 

For those supporting young children’s social-emotional development and mental health, several established tools and resources can provide valuable guidance. The Early Childhood Environment Rating Scale (ECERS) (Harms, Clifford, & Cryer, 2015) and the Preschool Mental Health Climate Scale (PMHCS) offer frameworks for assessing classroom environments and the emotional climate within early learning settings. Additionally, resources such as the Devereux Early Childhood Assessment (DECA) Program, the Center on the Social and Emotional Foundations for Early Learning (CSEFEL), the National Center for Pyramid Model Innovations (NCPMI), and ZERO TO THREE provide practical strategies, evidence-based practices, and training materials to strengthen resilience, promote positive social-emotional growth, and address the needs of young children, particularly in dynamic environments like military-connected early childhood programs. 

Additional Recommended Resources for Counselors Working in Early Childhood Settings 

• Devereux Early Childhood Assessment (DECA) Program: A strength-based assessment and planning system designed to promote resilience in children aged 4 weeks to 6 years. https://centerforresilientchildren.org  

• Center on the Social and Emotional Foundations for Early Learning (CSEFEL):  Resources and training materials focused on promoting social-emotional development and school readiness in young children. http://csefel.vanderbilt.edu  

• National Center for Pyramid Model Innovations (NCPMI): Support for the implementation of the Pyramid Model framework to promote young children’s social-emotional competence and address challenging behavior.  https://challengingbehavior.cbcs.usf.edu/   

• ZERO TO THREE:  An organization dedicated to ensuring that all babies and toddlers have a strong start in life, with a wealth of mental health, trauma-informed care, and early development resources. https://www.zerotothree.org/ 

About the Author 

Mary Sol Weston, LCPC-S, is a dedicated Licensed Clinical Professional Counselor with a specialization in family life counseling, trauma-informed care, and early childhood mental health. Coming from four generations of active-duty Service members, country and community is woven into her identity. She honors the legacy of her father’s distinguished 33-year military career and takes pride in her son’s current service in the armed forces.

Good nutrition has a major impact on your mental health and wellbeing. Certain foods and nutrients help your brain make chemicals that can improve your mood, attention and focus, while less healthy foods sap your energy.

• Foods that provide a quick energy boost but can leave you with low energy and mood later on include flour-based items such as breads, crackers and baked goods, plus sugar-sweetened beverages and snacks.
• A meal that effectively fuels your mood is one that combines complex carbohydrates with lean proteins and colorful produce. For example, complex carbohydrates from whole foods (like sweet potatoes, rolled oats, beans and quinoa) can boost the feel-good chemical serotonin in your brain.
• Protein consumption (from foods like fish, beef, chicken, turkey, tofu, beans, eggs and unsweetened yogurt) has been linked to higher levels of dopamine and norepinephrine—brain chemicals that impact your mood, motivation and concentration.
• Fruits and vegetables are high in nourishing vitamins, minerals and antioxidants and have also been shown to boost happiness.

Working on wellbeing: Working on emotional wellbeing

• Being emotionally well is key to your overall wellbeing. People with high emotional wellbeing know and apply their natural strengths, are resilient when faced with challenges, and regularly utilize positive self-talk.
• Support your emotional health by learning things outside of your comfort zone, connecting supportively with others, being physically active, offering forgiveness, embracing your successes and being kind to yourself and others.

In today’s interconnected world, the boundaries between work and home life have never been more blurred. As employers strive to create supportive workplaces, one crucial reality is clear: when an employee’s child struggles with mental health challenges, the entire family—and workplace—feels the impact.

The Teen Mental Health Crisis Affecting Your Workplace

The statistics tell a compelling story about why employers can no longer afford to overlook teen mental health:

• More than 50% of working parents report needing additional support from their employers to manage their children’s wellbeing¹.
• Over half of working parents have missed work specifically to address their child’s mental health needs².
• Spending on mental health services for teenagers has surged by 55% from 2013 to 2020³.

These numbers represent real workplace challenges: decreased productivity, increased absenteeism, higher healthcare costs and employees who are present physically but distracted mentally by concerns about their children.

The Ripple Effect on Your Organization

When employees are worried about their teens, the consequences extend throughout your organization:

• Reduced focus and productivity as parents attempt to manage their children’s mental health crises during work hours⁴.
• Increased healthcare utilization as families seek increasingly scarce mental health resources⁵.
• Higher turnover risk as employees seek employers who understand and support their family needs⁶.
• Diminished workplace wellbeing as the stress of parenting distressed teens follows employees to work.

In today’s competitive talent landscape, supporting the whole family isn’t just compassionate it’s a strategic business advantage.

Introducing Magellan’s Collaboration with BeMe: A Revolutionary Approach

Recognizing this critical need, Magellan Healthcare has teamed up with BeMe to offer a groundbreaking solution designed specifically for teens and young adults ages 13-22. This innovative mobile platform meets young people exactly where they are–on their phones–providing accessible mental health support that actually resonates with this digitally native generation.

The BeMe app takes a proactive, science-backed approach to teen mental wellbeing by:

• Building resilience and self-understanding through age-appropriate tools and resources.
• Creating a secure, supportive digital environment where teens can freely express and explore their emotions.
• Empowering young people to take an active role in their mental health journey.

What Makes BeMe Different from Other Mental Health Solutions

BeMe stands apart through its comprehensive, evidence-based approach that includes:

• Personalized content and activities.
• Over 40,000 engaging resources.
• Live one-on-one coaching.
• Seamless integration with Magellan’s Employee Assistance Program for virtual counseling sessions.
• 24/7 crisis support resources for immediate assistance.

Becoming an Employer of Choice

In a competitive talent market, family-supportive benefits are increasingly becoming a differentiator. By offering BeMe, your organization:

• Demonstrates genuine commitment to employee wellbeing that extends beyond the workplace.
• Addresses a critical need that many working parents are struggling to manage alone.
• Positions your company as forward-thinking and responsive to real-life employee challenges.
• Creates a supportive culture that recognizes employees as whole people with family responsibilities.

The Bottom Line

The mental health crisis among teens isn’t just a family issue, it’s a workplace issue that directly impacts your organization’s performance, healthcare costs and employee retention. By partnering with Magellan and BeMe, employers can offer a turnkey solution that makes a meaningful difference in the lives of employees while simultaneously strengthening organizational outcomes.

Ready to explore how Magellan Healthcare’s Employer Solutions can transform your benefits offering and support your employees’ families? Visit MagellanHealthcare.com/Employers.

References:

1. Magellan Healthcare and Workplace Options Working Parent Research Study, 2022
2. American Psychological Association, Stress in America 2023 Survey
3. Health Care Cost Institute (HCCI), “Health Care Spending on Children and Young Adults,” 2022 Report
4. Harvard Business Review, “The Impact of Employee Wellbeing on Productivity,” 2023
5. Journal of Occupational Health Psychology, “Parental Stress and Workplace Outcomes,” 2022
6. Society for Human Resource Management (SHRM), “Family-Friendly Benefits and Retention,” 2023 Survey

Every employer wants their workforce to be fully engaged and productive. Yet a growing challenge undermines this goal: presenteeism, where employees are physically present but mentally distracted by personal responsibilities that drain their focus and energy.

The numbers reveal the scope of this challenge. Research from Harvard Business Review shows employees spend 41% of their time on discretionary activities that add little value and could be delegated to others. Meanwhile, the juggling act of modern life—coordinating childcare, managing elderly parent care, and handling household responsibilities while working from home—creates a perfect storm of workplace distraction.

The impact on working family caregivers is particularly striking. More than 23% report either missing work or struggling with reduced performance due to caregiving responsibilities. For those affected, caregiving can reduce work productivity by approximately one-third, translating to an estimated $5,600 per employee when annualized across all employed caregivers. This productivity loss primarily stems from the stress and fatigue that employees bring into their workday.

A Strategic Solution Emerges

Forward-thinking employers are addressing this challenge head-on with practical support systems. Magellan Healthcare’s EAP with Care Membership offers employees unlimited access to the world’s largest network of service providers, streamlining the process of finding and booking both short-term and long-term care for their loved ones.

This employer-paid benefit eliminates the hours employees typically spend searching for reliable caregiving support and household assistance. Instead of scrolling through endless online listings or making countless phone calls during work hours, employees can quickly access vetted professionals through a comprehensive platform.

The Care Membership service spans a full spectrum of family needs, including childcare providers, senior and disability caregivers, respite care, babysitters, housekeepers, errand services, tutors, and pet care professionals—all accessible via a website and mobile app.

Streamlined Process, Verified Results

The platform prioritizes both convenience and safety. Employees can search for qualified providers by location and filter results based on hourly rates, availability, experience levels, and specific qualifications. Every caregiver undergoes background screening before joining the platform, with additional background checks and safety resources available for employees who want extra assurance. There are referral specialists to help employees find the best candidates for their specific needs. Once employees find the right provider, they can easily arrange services and payment through the platform.

The Business Case for Care Support

The Care Membership program demonstrates an employer’s genuine commitment to work-life balance, moving beyond surface-level benefits to address real challenges employees face daily.

With this support system in place, stress-related absenteeism decreases when employees know their family responsibilities are professionally managed. Presenteeism diminishes as mental bandwidth previously consumed by caregiving coordination becomes available for work tasks.

Employee retention improves when workers feel truly supported in managing their complex lives.

When employees trust that their loved ones are in capable hands, they can fully invest their mental energy in their professional responsibilities. This creates a positive cycle where reduced stress leads to improved performance, reinforcing the value of the support system.

Investing in Care Membership represents more than just an employee benefit—it is a strategic decision that strengthens the entire workforce’s capacity to perform at its best. In today’s competitive talent market, this kind of meaningful support can differentiate employers who genuinely understand the realities of modern working life.

Learn more about Care Membership through Magellan’s EAP here.

Source:

• Fakeye, Samuel, Drabo, Bandeen-Roche and Wolff. (2022). “Caregiving-Related Work Productivity Loss among Employed Family and other Unpaid Caregivers of Older Adults.”

On May 29, 2025, Dr. Nicoletta Tessler, CEO of BeMe Health, led a powerful and engaging 15-minute webinar titled Practice Healthy Social Media Use. Whether you joined us live or are just catching up now, this recap highlights the key takeaways from her thoughtful and timely discussion.

When Is It “Too Much”?

We all know that technology and social media are deeply ingrained in our daily lives. But how do we know when it becomes too much? According to Dr. Tessler, the tipping point is personal, but a useful indicator is when social media starts to interfere with your quality of life, relationships or mental health. She walked us through several signs that it may be time to reassess your usage:

• Diminished Presence: Difficulty staying focused on conversations or activities without checking your phone.
• Mental Health Impact: Increases in anxiety, depression, loneliness or low self-worth triggered by online comparisons or seeking validation.
• Sleep Disruption: Nighttime device use affecting sleep quality and next-day energy.
• Productivity Loss: More time spent consuming content than creating or doing meaningful work.
• Relationship Strain: Loved ones feeling neglected or disconnected because of your screen time.
• Impulse Use: Reaching for your phone out of habit rather than intent.
• Physical Symptoms: Eye strain, poor posture and other device-related discomfort.

If these sound familiar, ask yourself: Is this enhancing or diminishing the life I want to lead? If it’s the latter, it may be time to set some healthier boundaries.

Emotional and Mental Health Impacts

Dr. Tessler emphasized the profound emotional and mental effects of excessive social media use:

• Anxiety and Stress: Constant notifications increase stress and feed the Fear of Missing Out (FOMO).
• Depression: Exposure to idealized, filtered lives can lead to feelings of inadequacy.
• Loneliness: Virtual overuse often replaces meaningful real-world connection, ironically increasing isolation.
• Low Self-Esteem: Social comparison and the pursuit of online validation can erode internal confidence.
• Cognitive Fatigue: Frequent multitasking and content switching train our brains for distraction, reducing focus and deep thinking.
• Sleep Issues: Late-night screen time disrupts circadian rhythms and melatonin production.
• Emotional Dysregulation: Overexposure to intense content can heighten emotional reactivity or dull it.
• Addictive Patterns: Social media use activates dopamine-driven reward cycles, creating compulsive habits.

So, What Can We Do?

Dr. Tessler offered a multi-part framework for building a healthier relationship with technology.

Set Clear, Intentional Boundaries

• Establish time limits on social media use.
• Create device-free zones, especially in the bedroom.
• Set a tech curfew, and honor it, even on weekends.

• Before picking up your phone, ask yourself: Why am I doing this?
• Avoid grazing on content throughout the day. Schedule your social media time.

• Share your boundaries with others to normalize healthy tech use.
• Be a role model, not just for others, but for yourself.

Make Time for Real Connection

• Schedule regular in-person time with friends and family.
• Use your device to call or FaceTime, not just text.

Focus on What Adds Value

• Try a digital detox—start with 15 minutes, an hour or a day.
• Replace doom-scrolling with meditation or mindfulness apps.

• Turn off non-essential notifications to reduce distractions.
• Rearrange your home screen to hide attention-grabbing icons.

• Unfollow or mute any accounts that don’t make you feel good.
• Audit your tech use weekly or monthly.
• Ask yourself: Is this helping or harming? Make small adjustments as needed.

Final Thoughts: Start Small, Start Somewhere… Just, START

Dr. Tessler closed the session with this reminder: The goal is not to eliminate technology, but to become more conscious about how we use it. Here are her parting words of wisdom:

• Recognize early signs. Just like with physical health, mental wellbeing requires proactive care.
• Start somewhere. You don’t need to be perfect, just begin.
• Have self-empathy. You’d be patient with a friend starting something new; be just as kind to yourself.

You don’t have to overhaul everything at once. Taking one small step toward better balance is how meaningful change begins.

If you missed the Magellan Minute, listen to the recording here.