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Reset Your Energy: Recapping the Magellan Minute with Dr. Annetta Davenport

On January 21, 2025, Dr. Annetta Davenport, a Certified Employee Assistance Professional and Florida Licensed Mental Health Counselor, led an engaging 15-minute webinar designed to help participants restore balance and boost their overall wellbeing. This dynamic session, titled Reset Your Energy, offered practical insights into the importance of mental wellbeing, actionable strategies to improve outlook and simple techniques to rediscover positivity in daily life.

Whether you joined us live or are catching up now, this recap will highlight key takeaways from the session, empowering you to regain focus and approach each day with renewed energy and a positive mindset. Let’s dive into how small changes can lead to big transformations!

What is mental wellbeing and why does it matter?

Mental wellbeing is our sense of being present at any moment and is essential for thriving, not just surviving. Thriving supports growth, allowing us to expand our potential, adapt to change and live a meaningful life. Positive feelings like happiness, contentment and hope help us flourish, even when circumstances are challenging. Experts identify three components of mental wellbeing: emotional (our feelings and ability to manage them), psychological (values, sense of self and cognitive functioning), and social (our connections, relationships and sense of belonging). To nurture wellbeing, we can focus on nutrition, quality sleep and mental stimulation to support brain health while choosing positive approaches to challenges.

What are some ways to improve mental wellbeing and build resilience?

To enhance mental wellbeing, it is important to create a plan tailored to you. Start by monitoring your emotions, identifying patterns over time and expanding your emotional vocabulary to better understand your feelings. Next, prioritize regular social engagement—whether one-on-one or in groups—and focus on meaningful interactions by asking open-ended questions to deepen connections. Finally, support brain health through physical activities, mental exercises like puzzles or memory games and other practices that strengthen cognitive functioning. A deliberate approach to emotional awareness, social connection and mental stimulation can foster a balanced and thriving sense of well-being.

As we start a new year, many of us may feel the post-holiday slump or the “winter blues.” What are some simple strategies and techniques to help boost productivity and recharge during this time?

To combat the post-holiday slump or winter blues, one effective technique is using “I statements” to express emotions constructively. For example, saying, “I feel sad about missing the recital, but could you videotape it for me?” shares feelings, identifies their cause and invites social connection for support. Another approach is to focus on what’s working rather than dwelling on challenges. Redirect your energy to solutions and maintain a positive outlook by appreciating the resources and opportunities you already have. By shifting your mindset and engaging others, you can stay motivated and resilient.

What do you do when your natural disposition is that the glass is half empty?

If you tend to see the glass as half empty, forcing positivity isn’t the answer. Instead, start by acknowledging that your feelings are valid – it’s perfectly okay not to be naturally optimistic. Consider working with a counselor who can help you explore these feelings and develop strategies that feel authentic to you. A counselor can help you build skills to manage negative thoughts without pretending they do not exist. Small steps, like simply noticing one neutral thing each day (not even positive, just neutral), can be more helpful than trying to flip a switch to positivity. The goal is not to become a different person or to suddenly become optimistic – it is to develop tools that work for you while honoring who you are.

If you missed the Magellan Minute, listen to the recording here.




Boost Productivity and Resilience with Wellbeing Coaching: A Game-Changer for Workplace Success

At a time when workplace distraction and stress have never been a greater impediment to productivity, it would be ideal to have a resource that could help employees deal with specific issues that may be holding them back in work or personal areas.

Magellan’s Wellbeing Coaching targets problem areas for employees and helps them achieve resolutions that clear the way for improved performance.

 

Workplace inattention

60% of employees can’t go 30 minutes without getting distracted (Fortune 2024) and employees lose over 5 work hours per week thinking about stressors (American Psychological Association).

 

What is Wellbeing Coaching?

This service, part of Magellan’s Employee Assistance Solution, helps employees and their family members focus on and manage challenging issues, build their resilience and thrive in all aspects of their lives.

Each Magellan Wellbeing Coach is a board certified coach (BCC) through Center for Credentialing & Education (CCE), and receive continual training and supervision to improve their skills and areas of expertise.

How does it work?

In confidential sessions conducted by phone or video, Wellbeing Coaches engage employees by listening and using motivational interviewing to help them clarify their goals and objectives, identify their relevant strengths and recognize potential roadblocks to goal attainment. Coaching sessions are typically 50 minutes long and scheduled based on the employee’s needs, with 30-minute follow up sessions usually once every two weeks.

Wellbeing Coaches assist employees in developing customized plans to achieve their goals via a strengths-based approach, building on the positive inner resources of an individual to make changes. Employees are encouraged to take an active role in managing their wellbeing through making behavioral changes and being accountable for their progress.

 

Providing a different perspective

We’re often consumed by our own opinions, life experiences and way of thinking. A coach can provide a new and often helpful perspective on things (INLP Center).

 

How does Wellbeing Coaching benefit employers?

Wellbeing Coaching motivates and empowers employees to take action to feel fulfilled in all aspects of their lives. When they focus on wellbeing in one area, other areas naturally improve, and employees experience increased confidence, engagement and loyalty. This supports a healthier, more present workforce.

Proven results

Magellan Healthcare members report a 96% overall satisfaction rating. The 4.8-out-of-5 rating includes Overall Service Quality, Achieving Goals, Coach Helpfulness, Coach Responsiveness and Resources Provided. These results demonstrate a tangible positive impact for employees and their families.

Learn more about Magellan’s Employer Solutions




EAPs Support the 8 Dimensions of Wellness

Wellness is such a broad and general concept. Most of us, when we think of our own wellness, typically think of our physical health. However, wellness does not mean just being physically fit and healthy or free of disease; it also includes having a purpose in life, being emotionally healthy, having joyful relationships, taking active involvement in your work and relaxation time. Wellness involves the whole human being—the mind, body, and soul. A healthy and happy life is the result of health and balance across all aspects of life.

The Substance Abuse and Mental Health Services Administration (SAMHSA) has identified eight Dimensions of Wellness that make up our overall health and wellbeing:

1. Emotional—involves the ability to express feelings, adjust to emotional challenges, cope with life’s stressors, and enjoy life. It includes knowing our strengths as well as what we want to get better at.

2. Spiritual—represents an individual’s personal beliefs, values, and what gives them meaning and a sense of purpose, balance, and peace.

3. Intellectual—includes things that keep our brains active; and expand our knowledge, skills, and creativity.

4. Physical—deals with having a healthy body and good health habits: including nutrition, sleep, and exercise.

5. Occupational—involves participating in activities (including employment) that provides meaning, career satisfaction and purpose that reflect our personal values, interests, and beliefs.

6. Financial—cover things like savings, debt, and income, as well as one’s individual understanding of their financial situation and goals and knowledge of strategies to achieve such goals successfully.

7. Environmental—refers to the sense of safety, comfort, and connection with our physical surroundings. It includes access to clean air, food, and water and maintaining the areas where we live, learn, and work.

8. Social—is characterized by our relationships with family, friends, coworkers, and the community. It also includes having an interest in and concern for the needs of others and humankind.

These dimensions are interconnected and mutually codependent. If any one of these dimensions is neglected, over time, it will negatively affect our physical health, emotional and psychological well-being, and lower our overall quality of life. Wellness requires us to engage the body and mind as well as nurture the spirit. Focusing on all eight aspects will help you improve the quality of your life, your health, and potentially even extend your lifespan.

Achieving balance across these various dimensions can sometimes feel like an impossible task. The good news is that we are usually not too far away from support and help. An Employee Assistance Program (EAP) is an essential component of any employee wellness program that is offered by many employers to their employees at no cost. In fact, federal agencies have been required to provide EAPs to their employees since 1986. Your EAP is a great place to start when looking to restore control in your life.

At its core, an EAP is designed to support and uplift the 8 Dimensions of Wellness. Your EAP can offer a variety of resources, services, support, and training for individuals and managers. These often include non-medical counseling, financial and legal services, dependent and senior care services, wellbeing coaching, workplace conflict resolution, substance use treatment services, employee training, and critical incident responses. Part of EAP services is also an online presence that includes self-help programs, blogs, podcasts, articles, interactive tools and recorded webinars. Because of EAP’s range of services, employees’ unique needs can be assessed and effectively prioritized to help them restore balance within the 8 dimensions and take care of their wellness in the way that makes the most sense for the employee.

In closing, the 8 Dimensions of Wellness are interconnected as one dimension builds on another. It is important to nourish all dimensions of our health. When one dimension is neglected, others suffer too. When you thrive in one area, other areas will prosper as well. Imbalances or stressors in any of these dimensions have a direct impact on our mental and physical health and can affect many aspects of our life. To be healthy, happy, and fulfilled, it is important to identify your wellness needs and work towards making sure that they are fulfilled.

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Workplace Wellness for Veterans

Supporting Mental Health Through Federal EAP

Mental health challenges affect millions of people and veterans are particularly vulnerable due to the unique stresses they endure during their service. From combat exposure to the strains of reintegrating into civilian life, veterans often face complex emotional and psychological hurdles. Many return from active duty with experiences that can manifest as post-traumatic stress disorder (PTSD), anxiety, depression, or other mental health issues.

EAP Support for Veterans

It is essential to provide veterans with the support they need to maintain mental well-being, especially within the workplace. Since Employee Assistance Programs (EAP) are a mandated benefit for federal employees, promoting EAP access is an ideal starting point. This can be especially beneficial for those transitioning back to civilian life. It is often a complex and emotional process where balancing work responsibilities, family obligations, and personal health can feel overwhelming.

EAP offerings are tailored to meet the diverse needs of veterans, who comprise nearly 30% of the federal workforce. Not only do veterans receive services, but so do their household members, ensuring that the support extends beyond the individual to their family—a vital aspect for those balancing family life with work.

For veterans, EAP services can include:

  1. Non-Medical Counseling: Veterans struggling with PTSD, depression, anxiety, or stress can access short-term counseling with licensed professionals. These confidential sessions provide a safe space for veterans to discuss their concerns without fear of judgment or repercussions. For long-term mental health needs, EAP is available to facilitate referrals and connections to behavioral health resources through their medical carrier, community resources, and services designed for veterans.
  2. Work-Life Balance Resources: Veterans who manage the pressures of work and family can turn to EAP services for support in finding childcare, elder care, or even home repair services. These resources help reduce the stress of juggling multiple responsibilities, allowing veterans to focus on their work while ensuring their personal lives are in order.
  3. Crisis Support: In times of acute stress or crisis, veterans can call on their EAP to access immediate support. Whether it’s managing a family emergency or dealing with a mental health crisis, help is just a phone call away.

The Importance of Early Intervention

Early intervention is key to managing mental health challenges. For veterans, reaching out to an EAP resource at the first sign of emotional distress can make all the difference in preventing long-term issues. EAPs are designed to be accessible and flexible, offering support before problems escalate. Employers should promote their EAP services, especially with veterans, to help them access a wide range of resources, empowering them to take control of their mental health in a way that fits into their work and life schedules, mitigating issues before they impact work performance.

Conclusion

Veterans bring valuable skills and experience to the federal workforce and need attention and care for their unique mental health challenges. By encouraging veterans to utilize federal EAP services, veterans have access to a range of supportive services and resources that can help them maintain their well-being. Federal EAPs are not just a lifeline—they are a pathway to lasting wellness for veterans and their families that may also improve overall business outcomes.




Use Your Employee Assistance Program (EAP) to Address Your Mental Health

If you have ever reached out to a therapist or the community for mental health support, you may relate to the frustration that many individuals feel. The healthcare system is experiencing more demands for access to care, and the mental health industry is no different.

Here are some of the common obstacles to getting mental healthcare:

  1. Stigma: Fear of judgment can result in individuals choosing not to seek out help.
  2. Cost: Even with insurance coverage, deductibles have risen, and paying out of pocket is challenging for many people.
  3. Provider shortage: A shortage of mental health providers in many areas leads to longer wait times for appointments. As a result, individuals may give up on looking for a provider after one or more failed attempts.
  4. Time and transportation: Getting to and from appointments is often time-consuming, and many cannot afford to take time away from other personal or work responsibilities. In addition to scheduling conflicts, transportation challenges are also often a barrier to seeking help.
  5. Mistrust: Having or knowing someone who has had negative experiences with mental health providers (or healthcare in general) can lead to avoidant behavior.

The EAP as a Mental Health Resource

If you are a federal government employee or are employed by one of the millions of private employers who offer an Employee Assistance Program (EAP), you are in luck. Your EAP is here to help you overcome these common obstacles by offering free, convenient, and confidential mental health support.

Magellan Federal partners with 296 federal agencies to offer a comprehensive EAP that includes short- term soluition-focused counseling services. We continuously work with our clients and providers to eliminate the barriers associated with accessing mental healthcare. We collaborate across various teams and contract agreements to provide resources and quick, reliable care. Here’s how we break down the barriers to mental healthcare.

  • Referrals are always voluntary and confidential, easing the stigma and fear of coming forward for help.
  • EAP provides free counseling sessions with no co-pay or deductible.
  • Many EAPs offer a variety of virtual counseling options, which reduce delays in appointment scheduling.
  • Employees can often schedule directly with an EAP provider at their convenience, either via the website’s online scheduling links or through a find-help function .
  • The Magellan Federal EAP call center answers calls in less than 30 seconds, eliminating the frustration of being transferred or put on hold.
  • The call center is staffed with clinical experts who remove any guesswork and connect the caller with appropriate referrals and resources.
  • The employer EAP website provides current information and provides reliable resources.
  • When requested by a manager, health and wellness presentations are readily available to promote self-awareness and self-care and introduce individuals to available services.
  • Virtual counseling sessions reduce transportation and scheduling conflicts. This modality can also decrease the stigma some people may feel if seen walking into a counselor’s office.
  • EAP services often promote coping skills, resiliency, and resource use. These skills may lessen or prevent a mental health crisis in the future.

The Magellan Federal EAP eliminates common challenges associated with accessing mental health support and continues to implement new operations that improve care. Consider using your EAP as an alternative to paying out of pocket for quality mental health services. Your well-being—and wallet—will thank you!


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Innovating the EAP Experience

Magellan Federal is the premier provider of Employee Assistance Program (EAP) services for military members, federal workers, and their families. EAPs provide interventions for a myriad of problems that impact employee well-being and productivity. With more than 30 years of EAP experience and covering over 1.2M families with our services, we wanted to offer innovations and insight into our unique approach in serving Federal employees, and how EAPs are evolving to serve the modern workforce.

What is an EAP?

Employee Assistance Programs (EAPs) have played a crucial role in the lives of many employees. EAPs are offered by employers to help employees deal with stressful situations in their life and work. EAPs often include free and confidential counseling, legal and financial information and resources, work/life solutions, and telephonic health coaching. EAP services are free, available to employees and household members, and available 24 hours a day, seven days a week. There are many reasons why employees may contact the EAP services: for example, employees may need help with stress, anxiety, depression, relationship marital conflicts, parenting and children, grief and loss, job stress, substance use, and balancing work/life lifestyles.

Trends in EAP

The workplace has evolved significantly in the last few years, and as a result, EAPs are changing to serve the ever-evolving work landscape. Here are a few of the trends we are seeing.

Holistic Wellbeing

Employee Assistance Programs have continuously evolved due to the modern dynamics that employees face in their daily lives. EAPs traditionally offered services that improved employees’ physical, emotional, and mental health. In modern times, EAPs have extended their services to providing financial planning assistance, fitness programs, parenting and children advice, grief and loss, and marital conflicts. EAPs have adopted a holistic approach where employees’ life issues are thoroughly dealt with. The improved EAP services have positively impacted the lives of many employees facing various challenges in life.

Digital Transformation

Due to the ever-evolving technological landscape, people use multiple means of technology to gain access to knowledge and get help in every aspect of their lives. EAPs often adopt virtual counseling, wellness apps, online resources, and telehealth services to help employees anytime, regardless of their location. Digital transformation has enabled employees who work in remote areas to acquire the help they need when they visit EAP centers physically.

Mental Health Focus

There is a growing need to address the issue of employees’ mental health in the workplace. Employees are exposed to various challenges in their workplace and lives. Employers have embraced personalized intervention programs, such as mental wellness education and resilience programs, that address employees’ mental health. Employees are encouraged to enroll in these programs to get the care they deserve. EAPs can greatly emphasize employees’ mental health, thus improving their effectiveness.

To comprehensively support employee mental health, EAPs are evolving their care to mental health by creating awareness that mental illness is real and that it can be dealt with. EAPs can provide education on the issue of mental illness, help organizations normalize conversations about mental illness, and help organizations create a supportive culture to address mental health among employees. EAPs can help reduce the stigmatization of people, heal from mental health issues, and empower them to recover swiftly and continue with their duties at their workplaces.

Cultural Sensitivity and Inclusivity

As employers prioritize hiring individuals from different cultural backgrounds, EAPs strive to tailor their programs to accommodate different backgrounds. Employees from diverse backgrounds have unique problems that need personalized assistance rather than a general approach to helping them. EAPs are becoming more inclusive by offering assistance in multiple languages and addressing the cultural challenges that might be bothering employees.

Work/Life Integration

EAPs are critical in assisting employees with proper work/life balance. Employers constantly adapt to factors that reduce workloads and ensure employees have a sustainable work/life balance. EAPs can assist organizations in continuing to foster a proper work/life balance by helping employees manage their tasks effectively. EAPs are putting a focus on ensuring that employees refrain from draining their energy on one side of work/life and leaving the other unattended. By doing this, EAPs will contribute to employee satisfaction and well-being.

Data Analytics and Personalization

Different age sets and age groups have unique needs and preferences on how they should be assisted. A successful EAP should delve into understanding these preferences and helping the employees.

Employees have unique problems depending on what is happening in their lives. EAPs can tailor their efforts to match the various needs of employees. Through data collection and analysis, EAPs can get insights into employee demographics and preferences and tailor their services to meet their needs. By leveraging feedback from employees, EAPs can enhance treatment programs.

Innovations from Magellan Federal

With our extensive EAP experience, Magellan understands how robust, effective EAP services can impact a participant’s health and happiness. Here are some innovations we have implemented in our EAP program to assist today’s modern workers.

Remote Work Initiative

During COVID-19, employees were forced to work from home to avoid spreading the contagious disease. Despite the shift of the locations where they would work, these employees found themselves facing the same life issues that they had been facing while working physically at their workplace. Magellan Federal sought to address the well-being of employees by extending their services through secured digital platforms. We partnered with various employers who had their employees working from home to assist them and increase their awareness of the program’s services. The remote work initiative by Magellan Federal was received well by employers, governmental agencies, and labor unions. Feedback suggested that employee morale and productivity levels were high and that many employees who suffered from mental health had their issues solved by the company’s experts.

Holistic Wellbeing

We know that employees’ well-being does not cover only their physical, mental, and emotional well-being but also other components that ensure that they operate well in life and at the workplace. Magellan Federal collaborates with service providers to address diverse employee issues to improve their lives. Magellan Federal’s EAP offers unique guidance searches for financial and legal services. We understand that the current economic trends can be challenging to maintain, especially due to the harsh nature of inflation and fluctuation of product prices. Magellan offers personalized assistance to individuals depending on their income status and financial ability. We are also establishing a clinical-first model that will employ additional specialized experts, increasing our service effectiveness to employees. We believe it’s important for EAPs to attend to the diverse needs of employees, promoting a holistic approach to the overall well-being.

Digital Transformation

Magellan Federal understands the critical use of technology to deliver employee services in today’s digital world. Our EAP services are delivered via secured virtual meeting spaces and telehealth services to meet the needs of our customers 24/7. Consumers today want help at their fingertips. A significant feature of our success is a live chat that is available on our EAP member portal. The chat assists employees in maneuvering difficulties they are currently experiencing and does not delay the support needed at the time, thus reducing the chance of developing adverse effects of an issue to employees. We understand that in today’s workforce, it is important to continue to provide digital innovations as technologies change.

Mental Health Resilience Program

Magellan Health partnered with several health and statistics companies, such as Gallup and Sharp Health, to gain data and help employers and organizations address the mental health of their employees. From this data, we developed a comprehensive Mental Health Resilience Program, which included workshops and online seminars to help address employee concerns. Organizations that enrolled their employees in the program gave feedback on improved mental wellness and increased employee productivity.

Adapting to Individual Needs

Magellan Federal addresses demographic issues by collaborating with industry employers to understand the various demographics of their employees. We use employee data to help our clients give the proper guidance to their employees that supports the demographic makeup of their workforce. We also employ experts who are constantly researching the various problems faced by employees from diverse demographic groups, thus offering personalized care instead of generalized care.

Ensuring Accessibility and Engagement

In our experience, some employees are hesitant to take the first step to seek assistance from EAPs. Despite the availability of numerous EAPs, employees find it difficult to reach out for help due to fear of stigma and lack of awareness. Magellan Federal has extended its services from a traditional phone call or employer access to offering services through various digital platforms that do not need assistance and are confidential. We have multiple avenues to provide support, encouraging ease of access for those seeking help and personalized assistance. We also provide our clients with engagement guidance and materials to raise awareness with their employees of the existence of EAP services and the variety of support available.

Delivering a Successful EAP

Employee wellness should be thoroughly addressed to increase workplace productivity and give employees a good work experience. EAPs should analyze market trends like digital transformations, work/life integration, proactive mental approaches, and cultural diversity to address the issues of mental illnesses among employees. EAPs should also foster collaboration with organizations and employers to get insights on how they can handle the various problems of employees from different backgrounds.

I’m proud of Magellan’s commitment to continuous EAP innovation. We are always striving to improve our services so employers can successfully help employees deal with work/life issues. At the end of the day, the goal of an EAP is to empower workers with tools and resources to support their overall well-being, and if they become more productive and satisfied with their careers along the way, we’ve done our job well.


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Elevating the Employee Assistance Professional: Why Earning Your CEAP is Recommended for Career Growth

For more than 80 years, organizations have turned to employee assistance professionals to support their employees and people leaders dealing with issues that threaten personal wellbeing or hinder workplace productivity. Today’s most trusted expert is the Certified Employee Assistance Professional (CEAP), who is multifaceted and has a sharp focus on the Employee Assistance Program (EAP) core technology to guide their work. Here’s how and why Magellan believes obtaining a CEAP certification can benefit your professional development and help organizations receive top-tier EAP services.

What Makes Employee Assistance Professionals Unique

Fostering employee engagement and wellbeing is associated with a positive workplace culture, helps retain and attract talented employees, and contributes to higher productivity. Employer organizations have long relied on the unique blend of expertise possessed by experienced Employee Assistance (EA) professionals to support and advance their programs. Skilled EA professionals are knowledgeable in organizational culture, mental health, workplace policy, program promotion, and crisis management. They possess the ability to interact with and support all levels of the organization.

On any given day, EA professionals intervene with individual employees and family members in managing life’s challenges; furnishing opportunities for people leader development; conducting program promotion activities; and addressing organizational impacts such as preventing and coping with workplace violence, critical incident support, and crisis management. Unlike other helping professionals who often play a client–advocate role, EA professionals recognize and are bound by the principle of their dual-client relationship and maintain neutrality as well as confidentiality. EA professionals’ distinct expertise and adherence to the dual-client philosophy sets them apart from other types of helping professionals.

The Value of CEAP Certification

The Certified Employee Assistance Professional (CEAP) certification is the only EA professional credential that demonstrates mastery of the concepts and skills required by competent EA professionals. CEAP certification is a recognizable commitment to excellence and demonstrates the EA professional’s unique body of knowledge and alignment with the EAP core technology.

Voluntary certification establishes professional credibility by demonstrating the following:

  • Observance of quality and industry standards
  • Well-trained in your area of expertise
  • Commitment to continuous professional development
  • Personal drive and motivation to excel in the Employee Assistance profession

The CEAP certification process provides an evaluation of existing knowledge and skills while concurrently providing professional development. The required knowledge modules cover essential EAP components, updated industry information, exposure to international EAP, policy issues along with relevant legal issues, EAP clinical assessments, marketing, training, supervision, and program management for EAPs.

The CEAP is the gold standard in the field of employee assistance. It is the only credential that confirms proficiency in the concepts and skills required by competent EA professionals, and it is why Magellan Federal seeks to hire professionals with this designation and offer free certification for our staff. We believe that the CEAP empowers our professionals to provide exceptional EAP services to the government, our ultimate goal.

How to Become a CEAP

There are multiple pathways to becoming a CEAP, depending on your education and work experience. Many CEAPs are masters-level counselors, but there are other roles in the EA profession that do not require a counseling degree. For example, account executives, program managers, human resource professionals, and union stewards benefit from CEAP certification in their roles.  All candidates seeking initial certification should visit the Employee Assistance Professional Association (EAPA) website for more information.




eMbrace the link between employee engagement and wellbeing

According to Gallup®, 70% of the population is struggling or suffering, and 70% of employees are not engaging at work. Investing in wellbeing at work is critical to the success of your employees and organization.

The impact of wellbeing extends far beyond how employees feel — it affects the number of sick days they take, their job performance, burnout levels, retention rates and the organization’s bottom line.

We will dive into these issues in this blog post, and you can learn by listening to the webinar recording: “eMbrace the link between employee engagement and wellbeing.”  Click here to access the recording.

Organizations should care about wellbeing

Contrary to what many believe, wellbeing is not just about being happy or physically fit. Wellbeing encompasses all aspects of our lives:  how our lives are going, feeling good about our thoughts life experiences and what is important to us.

Poor wellbeing affects employees and organizations:

  • 75% of medical costs accrued are due to largely preventable conditions.
  • $20 million of additional lost opportunity for every 10,000 workers due to struggling or suffering employees.
  • $322 billion of turnover and lost productivity costs globally due to employee burnout.

 In contrast, employees with high wellbeing are more resilient during widespread or personal tough times, less likely to have unplanned days out of the office and more engaged than those with low wellbeing.

Traditional EAPs are not enough

Traditional Employee Assistance Programs (EAP) fall short because they average about 5% engagement and focus mainly on distressed employees. Low utilization and a reactive model leave a large gap to fill to meet the wellbeing needs of all employees. Organizations need a proactive program that benefits all employees.

Learn more in the webinar recording.

Building a thriving culture of wellbeing

Leaders that bring engagement and wellbeing together create a high-performance environment where the two inform and build on one another. Magellan Healthcare and Gallup® collaborated to create eMbrace, a fully integrated, evidence-based solution delivering improved employee wellbeing and engagement across six key areas of their lives: Emotional, Career, Social, Financial, Physical and Community.

Through eMbrace, employees and organizations can measure their wellbeing and discover where they are suffering, struggling, and thriving. Employees receive a personalized plan that guides them to services and resources to help them improve their total wellbeing and lead thriving lives.


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