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DocTalk: Discussing Workplace Violence Awareness Month & Mental Health with Dr. Yasmeen Benjamin

April is recognized as Workplace Violence Awareness Month. Forbes recently published an article entitled, “Workplace Safety And Well-Being On The Decline In 2024, Study Shows.” The article highlighted findings from a new report from the company, Traliant, Fear Factors: A 2024 Employee Survey Report on Workplace Violence, Harassment and Mental Health. According to the report:

  • 1 in 4 people interviewed stated they have witnessed workplace violence happening to another employee in the last five years,
  • 12% said they had been the target of workplace violence themselves.
  • 86% said they either strongly or somewhat agree that employers need to do more to address the mental health needs of employees in the workplace.

In this Q&A, Magellan Healthcare’s Psychologist Advisor Dr. Yasmeen Benjamin provides insights on the connection between workplace violence and mental health awareness and suggestions on how employers can build a culture of safety.

Q: How does workplace violence awareness intersect with mental health awareness in the workplace?

Dr. Yasmeen Benjamin: A sense of safety is considered a basic human need in order for us to thrive in our daily lives. Given that we spend the majority of our time in the work environment, work environments must value safety, establish a set of expectations and policies around safety, and consistently reinforce these policies in order to provide a sense of safety for its workers.

Q: How can workplaces create a culture of safety and prevention to mitigate the risk of violence in the workplace?

Dr. Benjamin: The culture of safety should be imbedded within the values of the organization, as our actions tend to follow our value system.

Examples of safety-specific actions that would follow this value system are:

  • Trainings
  • Having ongoing discussions about the importance of building a culture of safety
  • Directly and publicly addressing issues of workplace violence when they occur

Additionally, I’m a huge believer that prevention starts with an ability to assess. What is the propensity for violence given individual, social, and environmental factors? Are trends changing and how does one adjust and become more informed as a result of the trends?

Q: What are some common mental health challenges that employees may face as a result of workplace violence or other workplace stressors?

Dr. Benjamin: When safety is lacking, we can see an increase in stress, depression, anxiety, relationship problems, and job dissatisfaction (in the form of absenteeism, tardiness, and high turnover rates). In the instance of workplace violence, people can go on to develop conditions such as posttraumatic stress disorder as well as other conditions. It is important to note that all of these symptoms and conditions are treatable with the right supports, resources, and interventions. It is also important to keep in mind, that generally speaking, the longer one is exposed to stressors, the longer symptoms can persist once the stressor is removed.

Q: What resources and support services should employers provide to promote mental well-being among employees?

Dr. Benjamin: It is important that we continue to take steps to make discussions surrounding mental health less taboo while respecting individual privacy. I highly suggest employees utilize insurance resources to access the mental healthcare that is available to them. Also, consider accessing wellness resources such as gym membership discounts and meditation/mindfulness app discounts. As best as we can (with a recognition that life can be extremely busy) it’s important to build and maintain healthy self-care habits. These types of habits can be instrumental when combating work-related and life-related stressors.

Q: Are there specific strategies or initiatives that employers can implement during Workplace Violence Awareness Month to promote mental health awareness and support?

Dr. Benjamin: Bringing attention to the topic is an important start. Hopefully, articles like this spark the type of assessment that I mentioned earlier and lead readers to include a personal assessment of their own mental health status and wellness practices.




Spotlight Magellan Health: National Volunteer Month

National Volunteer Month serves as a pivotal reminder of the invaluable contributions volunteers make to communities nationwide. Throughout April, we’re celebrating the selflessness, dedication, and impact of those who generously give their time, skills, and resources to support the causes and organizations they believe in. National Volunteer Month not only honors those individuals who devote themselves to volunteerism, but also inspire others to join in and find a cause they’re passionate about. Talia Hammer, manager, network development, OCONUS MFLC/PFC, is an active volunteer with Share Pregnancy and Infant Loss Support. Talia was also the first-place recipient of the Barry Smith Caring Award and was awarded a $5,000 donation for Share Pregnancy and Infant Loss, an organization that has significant meaning to Talia. Continue reading to learn more about the volunteer work Talia does with Share Pregnancy and Infant Loss:

What volunteer work do you participate in and for what organizations?

I am currently very active in volunteering with Share Pregnancy and Infant Loss Support to help parents who have experienced the heartache of a pregnancy loss, stillbirth, or infant death. I became a trained Parent Companion and co-facilitate grief support groups offering peer support to other bereaved families. I served on the Parent Panel and was filmed telling my story at a Sharing and Caring Training to trained professionals in the community to learn how to serve families at their time of loss. I became Share’s first Social Media Ambassador to increase awareness about Share and baby loss through personal advocacy on Facebook and Instagram. I volunteer with an open heart and generosity of my time serving on event planning committees, help with the annual walk, plan, and volunteer at fundraisers. I am the Secretary of the Social Board and attend every Share event and I organize a donation drive yearly on my daughter’s birthday to give items to the Share office in honor of her.

How did you get involved with this organization and volunteering in general? How long have you been volunteering?

In November 2016, our daughter was born at 32 weeks gestation and lived for 35 minutes as she was born with no kidneys. After the loss of my daughter, I turned to Share for help with my grief. Two years later, I decided I wanted to give back to other grieving parents. I have been volunteering with Share for the past 5 years. Volunteering with Share is how I keep my daughter’s memory alive.

Why is it important for others to volunteer in their communities?

It is important for others to volunteer in their community as there are many non-profit organizations that depend on volunteers to help the organization operate daily and to give back to the community in need. With the wide range of organizations that need volunteers, I believe there is something out there for everyone to volunteer and to give their time.  Find the organization or organizations that is closest to your heart and donate your time to them as they will forever be thankful for all the help they receive. When you find commonality with others who have experienced what you have, volunteering will come so easily.

Is there anything else about what National Volunteer Week you’d like to highlight (could also highlight specific organization)?

In 2023, I received the Heart and Hands volunteer of the year award from Share. Statistics show that 1 in 4 families experience pregnancy/infant loss and I’m honored to partner with Share to help bereaved parents find hope and healing, all while honoring my daughter’s life. I feel very luck to work for Magellan who also gives us Volunteer Time Off (VTO) hours to be able to help our community. I appreciate the opportunities Magellan offers to us to help make the world a better place.




Tips for Counseling Success with Military Children: Q&A with Paul Taraborelli LICSW, IMH-E®

With approximately 1.7 million dependent military children across all branches of the U.S. Armed Forces, experts who support military children must understand the unique experiences and diverse needs that require a specialized counseling approach.

This topic will be the focus of the upcoming Magellan Federal webinar on Thursday, May 16, “Connecting with Military Children: Counseling Techniques for Success.” Expert panelists for this webinar will include:

  • Keionna Baker, LPC, LMHC, LCMHC, clinical project manager, Military & Family Life Counseling Program
  • Paul Taraborelli LICSW, IMH-E®, child youth behavioral director, Military & Family Life Counseling Program
  • Susan Trotman, LCSW, regional supervisor, Military & Family Life Counseling Program

The webinar will focus on trends, concerns, and intervention techniques that create a sense of connectedness and belonging for military-connected children and youth. To attend, register here.

In this Q&A, expert panelist Paul Taraborelli LICSW, IMH-E® shares a preview of information that will be shared in the webinar and why it is critical for counselors and other professionals who work with military children to invest time into enhancing their skills by attending.

Q: What are some key challenges that military children commonly face?

Paul Taraborelli: There are more than 1.7 million military children who face many challenges and unique experiences because of their parents’ service. Military families move on average every two to three years, impacting military children through changing schools and support networks. Military families often experience changes in parents’ access in terms of regular face-to-face contact, changes in caregivers, and changes in family routines due to a military parent being called away from their family to serve and support their mission. To manage these changes during their overall growth and development as a child, military children often rely on resilience skills they develop over time. By acknowledging and celebrating the many unique aspects of military culture and being a military-connected child, we can help these children be equipped to emotionally adjust to challenges throughout their lives.

Q: How do these challenges impact their emotional well-being?

Taraborelli: Due to changes in locations, fluctuations in daily schedules and routines, and the temporary absence of a primary caregiver/parent can lead to short-term and possibly long-term effects on a child’s overall wellbeing and the development of age appropriate social emotional skills.

Q: What are ways that counselors can help military children navigate these transitions and build resilience?

Taraborelli:

Focus topics when working with military children to support and enhance social emotion skill development and reduce stress, including:

  • Resiliency skill-building
  • Development and use of age-appropriate problem-solving skills
  • Development of healthy relationships skill building, including ways to express and manage their emotions

Q: What are some common misconceptions or stereotypes about military children, and how can counselors work to challenge and overcome these misconceptions?

Taraborelli: A common misconception is that military children are used to moving a lot, changing schools, making new friends, and can adjust easily to changes in their lives. Counselors can engage military children in conversations about how they are coping with and adjusting to these changes both in the past and presently. Counselors can explore, identify, and develop age-appropriate coping skills while working with military-connected children. If possible, provide opportunities for peer support through group meetings and activities with other military-connected peers.

Another misconception is that due to attending different schools in different locations, military children are not as academically prepared as their nonmilitary peers. Counselors can explore with military children their learning journey and what they have learned both academically and outside of school during their life as a military child. Counselors can focus on, celebrate, and acknowledge the experiences they have had compared to their nonmilitary peers and how those experiences contribute to their overall sense of self and the skills they have developed academically, socially, and emotionally.

Q: Lastly, what advice would you give to counselors who are looking to enhance their skills and effectiveness in working with military children and their families?

Taraborelli: Make a conscious effort to better understand the unique aspects of military culture and what military children experience in their lives as military children. Use this knowledge to provide additional information and insight when assessing presenting issues or concerns a military child may be facing and develop tailored goals for counseling and support for the child.




Making Financial Education Part of Your Self-Care Routine

The 24-hour news cycle keeps us informed of the imbalances and inequities experienced all over the world. This struggle never ceases, and we ponder what is within our reach of assistance and understanding. Educating oneself is a helpful way to make sense of the world and lessen anxiety around the unknown. Here is why managing your money should be at the top of your list when practicing self-care.

Financial Illiteracy Is Common

People often forgo financial self-care for other forms of self-care due to vast financial illiteracy. Individuals are often provided little financial education in their formative years, and unfortunately, our collective ignorance is often profitable for the financial industry. For example, the negative equity created when a young servicemember purchases their first car (a depreciating asset) at 22% interest, will take years to “right” itself through rolling negative equity into future car purchases and paying exorbitant interest amounts. This represents money that misses opportunities to grow through compound interest to one day support a comfortable retirement, a home renovation, or a two-week trip abroad. When making any large purchase, it can quite literally pay to educate yourself with financing options.

The Cost of Financial Illiteracy

Going to college does not guarantee a high-paying career anymore and many are living through the strain of years of crushing student loan debt that can extend into their elderly years. College debt, on a surface level, represents a missed investment opportunity. While the argument can be made that you are investing in your future and your career, it often still represents at least a decade of money not being invested on that person’s behalf. That is not to say that investing in a higher education is not a smart career move, it is just something that you should educate yourself on to make an informed decision before potentially committing to decades of debt.

Our finances are a symptom and not a cause or effect. The effects of financial illiteracy are crushing debt loads, insolvency, and stress, which can result in ensuing health challenges.

Getting Started on Your Path to Financial Literacy

As a Personal Financial Counselor (PFC) providing financial counseling and advice to military families for more than 15 years, I have provided guidance to hundreds  of individuals to achieve their financial goals and maintain their financial well-being. This often involves completing a thorough spending plan which includes budgeting for items such as supplementing income, eating out, supporting lifestyle habits, entertainment, and even leaving room for the occasional indulgence (manicures/pedicures). You can do this yourself by:

  1. Make a list of essential expenses—food, housing, childcare, etc. This will provide great insight into your values and help you prioritize what is non-negotiable.
  2. Start small—be mindful that change takes time. Identify 1-2 items that you are willing to cut out of your spending habits by consolidating the non-essentials. Make a note of the impact on your savings. Then adjust more the following month. Change that is too much too fast can negatively impact long-term success.
  3. Stay motivated—remember that financial wellness is a part of your overall self-care. Understand that staying interested in and educating yourself on your finances is a long-term investment in your personal (and family’s) well-being.

Free Financial Resources for Military Service Members

If you are a military Service member, you are in luck. You have access to Personal Financial Counselors (PFC) and Military and Family Life Counselors (MFLCs) who can help you get started on your path to financial wellness today. The Financial Readiness PFC Locator Map can assist with finding the financial counselor nearest you in both CONUS and OCONUS locations. Visit Military OneSource to find an MFLC near you.




Innovating the EAP Experience

Magellan Federal is the premier provider of Employee Assistance Program (EAP) services for military members, federal workers, and their families. EAPs provide interventions for a myriad of problems that impact employee well-being and productivity. With more than 30 years of EAP experience and covering over 1.2M families with our services, we wanted to offer innovations and insight into our unique approach in serving Federal employees, and how EAPs are evolving to serve the modern workforce.

What is an EAP?

Employee Assistance Programs (EAPs) have played a crucial role in the lives of many employees. EAPs are offered by employers to help employees deal with stressful situations in their life and work. EAPs often include free and confidential counseling, legal and financial information and resources, work/life solutions, and telephonic health coaching. EAP services are free, available to employees and household members, and available 24 hours a day, seven days a week. There are many reasons why employees may contact the EAP services: for example, employees may need help with stress, anxiety, depression, relationship marital conflicts, parenting and children, grief and loss, job stress, substance use, and balancing work/life lifestyles.

Trends in EAP

The workplace has evolved significantly in the last few years, and as a result, EAPs are changing to serve the ever-evolving work landscape. Here are a few of the trends we are seeing.

Holistic Wellbeing

Employee Assistance Programs have continuously evolved due to the modern dynamics that employees face in their daily lives. EAPs traditionally offered services that improved employees’ physical, emotional, and mental health. In modern times, EAPs have extended their services to providing financial planning assistance, fitness programs, parenting and children advice, grief and loss, and marital conflicts. EAPs have adopted a holistic approach where employees’ life issues are thoroughly dealt with. The improved EAP services have positively impacted the lives of many employees facing various challenges in life.

Digital Transformation

Due to the ever-evolving technological landscape, people use multiple means of technology to gain access to knowledge and get help in every aspect of their lives. EAPs often adopt virtual counseling, wellness apps, online resources, and telehealth services to help employees anytime, regardless of their location. Digital transformation has enabled employees who work in remote areas to acquire the help they need when they visit EAP centers physically.

Mental Health Focus

There is a growing need to address the issue of employees’ mental health in the workplace. Employees are exposed to various challenges in their workplace and lives. Employers have embraced personalized intervention programs, such as mental wellness education and resilience programs, that address employees’ mental health. Employees are encouraged to enroll in these programs to get the care they deserve. EAPs can greatly emphasize employees’ mental health, thus improving their effectiveness.

To comprehensively support employee mental health, EAPs are evolving their care to mental health by creating awareness that mental illness is real and that it can be dealt with. EAPs can provide education on the issue of mental illness, help organizations normalize conversations about mental illness, and help organizations create a supportive culture to address mental health among employees. EAPs can help reduce the stigmatization of people, heal from mental health issues, and empower them to recover swiftly and continue with their duties at their workplaces.

Cultural Sensitivity and Inclusivity

As employers prioritize hiring individuals from different cultural backgrounds, EAPs strive to tailor their programs to accommodate different backgrounds. Employees from diverse backgrounds have unique problems that need personalized assistance rather than a general approach to helping them. EAPs are becoming more inclusive by offering assistance in multiple languages and addressing the cultural challenges that might be bothering employees.

Work/Life Integration

EAPs are critical in assisting employees with proper work/life balance. Employers constantly adapt to factors that reduce workloads and ensure employees have a sustainable work/life balance. EAPs can assist organizations in continuing to foster a proper work/life balance by helping employees manage their tasks effectively. EAPs are putting a focus on ensuring that employees refrain from draining their energy on one side of work/life and leaving the other unattended. By doing this, EAPs will contribute to employee satisfaction and well-being.

Data Analytics and Personalization

Different age sets and age groups have unique needs and preferences on how they should be assisted. A successful EAP should delve into understanding these preferences and helping the employees.

Employees have unique problems depending on what is happening in their lives. EAPs can tailor their efforts to match the various needs of employees. Through data collection and analysis, EAPs can get insights into employee demographics and preferences and tailor their services to meet their needs. By leveraging feedback from employees, EAPs can enhance treatment programs.

Innovations from Magellan Federal

With our extensive EAP experience, Magellan understands how robust, effective EAP services can impact a participant’s health and happiness. Here are some innovations we have implemented in our EAP program to assist today’s modern workers.

Remote Work Initiative

During COVID-19, employees were forced to work from home to avoid spreading the contagious disease. Despite the shift of the locations where they would work, these employees found themselves facing the same life issues that they had been facing while working physically at their workplace. Magellan Federal sought to address the well-being of employees by extending their services through secured digital platforms. We partnered with various employers who had their employees working from home to assist them and increase their awareness of the program’s services. The remote work initiative by Magellan Federal was received well by employers, governmental agencies, and labor unions. Feedback suggested that employee morale and productivity levels were high and that many employees who suffered from mental health had their issues solved by the company’s experts.

Holistic Wellbeing

We know that employees’ well-being does not cover only their physical, mental, and emotional well-being but also other components that ensure that they operate well in life and at the workplace. Magellan Federal collaborates with service providers to address diverse employee issues to improve their lives. Magellan Federal’s EAP offers unique guidance searches for financial and legal services. We understand that the current economic trends can be challenging to maintain, especially due to the harsh nature of inflation and fluctuation of product prices. Magellan offers personalized assistance to individuals depending on their income status and financial ability. We are also establishing a clinical-first model that will employ additional specialized experts, increasing our service effectiveness to employees. We believe it’s important for EAPs to attend to the diverse needs of employees, promoting a holistic approach to the overall well-being.

Digital Transformation

Magellan Federal understands the critical use of technology to deliver employee services in today’s digital world. Our EAP services are delivered via secured virtual meeting spaces and telehealth services to meet the needs of our customers 24/7. Consumers today want help at their fingertips. A significant feature of our success is a live chat that is available on our EAP member portal. The chat assists employees in maneuvering difficulties they are currently experiencing and does not delay the support needed at the time, thus reducing the chance of developing adverse effects of an issue to employees. We understand that in today’s workforce, it is important to continue to provide digital innovations as technologies change.

Mental Health Resilience Program

Magellan Health partnered with several health and statistics companies, such as Gallup and Sharp Health, to gain data and help employers and organizations address the mental health of their employees. From this data, we developed a comprehensive Mental Health Resilience Program, which included workshops and online seminars to help address employee concerns. Organizations that enrolled their employees in the program gave feedback on improved mental wellness and increased employee productivity.

Adapting to Individual Needs

Magellan Federal addresses demographic issues by collaborating with industry employers to understand the various demographics of their employees. We use employee data to help our clients give the proper guidance to their employees that supports the demographic makeup of their workforce. We also employ experts who are constantly researching the various problems faced by employees from diverse demographic groups, thus offering personalized care instead of generalized care.

Ensuring Accessibility and Engagement

In our experience, some employees are hesitant to take the first step to seek assistance from EAPs. Despite the availability of numerous EAPs, employees find it difficult to reach out for help due to fear of stigma and lack of awareness. Magellan Federal has extended its services from a traditional phone call or employer access to offering services through various digital platforms that do not need assistance and are confidential. We have multiple avenues to provide support, encouraging ease of access for those seeking help and personalized assistance. We also provide our clients with engagement guidance and materials to raise awareness with their employees of the existence of EAP services and the variety of support available.

Delivering a Successful EAP

Employee wellness should be thoroughly addressed to increase workplace productivity and give employees a good work experience. EAPs should analyze market trends like digital transformations, work/life integration, proactive mental approaches, and cultural diversity to address the issues of mental illnesses among employees. EAPs should also foster collaboration with organizations and employers to get insights on how they can handle the various problems of employees from different backgrounds.

I’m proud of Magellan’s commitment to continuous EAP innovation. We are always striving to improve our services so employers can successfully help employees deal with work/life issues. At the end of the day, the goal of an EAP is to empower workers with tools and resources to support their overall well-being, and if they become more productive and satisfied with their careers along the way, we’ve done our job well.


References:




Supporting Neurodiverse Individuals: Four Actionable Strategies

Fostering inclusivity helps people to thrive in a diverse world. One vital aspect of inclusivity that often goes unnoticed is neurodiversity—the recognition and acceptance of neurological differences. By embracing neurodiversity, we can foster inclusive and thriving environments that celebrate unique minds and promote the success of all individuals. Here are some tips to support neurodiverse individuals.

1. Avoid sensory overload – Sensory overload can be a significant issue for neurodiverse individuals. This can include bright lights, loud noises and strong smells. Be mindful when engaging with neurodiverse individuals by suggesting quieter environments and reducing visual clutter.

2. Adapt your communication – To better accommodate neurodiverse individuals, vary your communication style. This may include:

• Avoiding using ambiguous or figurative language.
• Offering advance notice for any changes in plans or routines.
• Using visual aids, charts or diagrams to supplement verbal instructions and enhance understanding.

3. Foster empathy and understanding – Take time to learn about neurodiversity and the unique challenges faced by individuals with conditions such as autism, ADHD, dyslexia and others. Listen, learn and seek to understand the experiences and perspectives of neurodiverse individuals.

4. Be an advocate – Stand up for neurodiverse individuals by challenging stereotypes and misconceptions, advocating for their needs and celebrating their unique strengths. If you see or hear something potentially harmful or offensive, address it. Your support will not go unnoticed.

How can I learn more about neurodiversity?

Find more information and helpful resources at MagellanHealthcare.com/Autism-Resources, including online and tech-enabled resources to help neurodivergent individuals navigate daily life and empower parents, families and caregivers to support children on their journeys.


Sources:
Forbes
The Pink News




Navigating Autism: Nine Tips for Parents

About 1 in 36 children in the U.S. has been diagnosed with autism spectrum disorder (ASD), according to the Center for Disease Control and Prevention.[1] Getting an ASD diagnosis is a life-changing event for families that can trigger feelings of panic, fear and distress. You may be uncertain or confused about what to do next and how to navigate your new reality. Here are nine tips to help you and ensure your child lives their best life.

  1. Do your homework—Learn everything you can about ASD and how it may affect your child throughout their life, including the laws and rights that you and your child have under the Individuals with Disabilities Education Act. The knowledge you gain will help you be an effective advocate for your child.
  2. Become a voice for your child—As a parent, you are your child’s first, strongest and lifelong advocate. No one knows your child better than you do. You are the best qualified person to shape your child’s situation in the most caring way and speak out when it comes to their well-being and ensuring that they have the supports they need to flourish.
  3. Seek help—The autism community is full of parents and professionals willing to help others in their ASD journeys. Allowing others to help can lighten your load, help you become a better advocate and protector for your child, and make the sometimes difficult journey more enjoyable. Seek out support groups, teachers, therapists, social workers and others for help.
  4. Give help when you can—If you can, helping other parents on their ASD journeys can help you to put things in perspective, feel more positive about your own circumstances and create a sense of belonging. Helping others has shown to lower levels of stress and anxiety, which improves overall wellbeing.
  5. Express yourself—As human beings, we need connection. Sharing your feelings with someone you trust, such as your partner or spouse, parents and/or siblings, can be liberating and go a long way in deepening your relationships, and improving your physical and mental well-being, making you a better person, parent and family member.
  6. Make self-care a priority—Spending most of your time caregiving can quickly lead to burnout. Proper hydration, a healthy diet and sufficient sleep can help you cope best with daily challenges. Finding time for activities that are fun and fulfilling, such as going to the gym, going for walks and meeting friends, can help you recharge and be the best parent you can be.
  7. Find the right providers—While it is important that your child’s providers use evidence-based practices and keep abreast of treatment options, it is also important that they are culturally aware and respect your ideas and traditions. Each cultural group has its own customs, thoughts and taboos regarding physical and mental health care. Find a doctor who not only speaks your language, but is also sensitive to your cultural, religious and personal beliefs.
  8. Foster healthy eating habits—Children with ASD often experience issues such as insomnia, eczema, constipation, diarrhea, behavioral outbursts and more. If your child has any of these issues, you might want to see if it is a reaction to foods that are not good for their system or if their intestines are out of balance. Healthy eating habits can make a big difference in the lives of children with ASD.
  9. Nurture your child’s strengths—Children improve faster when they work on strengths. Focusing on your child’s strengths, not weaknesses, puts them on the path to their personal best, allows them to develop and excel in things they’re good at, and can greatly improve their self-esteem and well-being. It can also foster a better parent-child relationship.

Magellan Healthcare is committed to improving all lives affected by autism. Visit our Autism Acceptance website for:

  • Free resources that increase awareness, celebrate differences and support inclusion.
  • Online and tech-enabled resources to help children with autism navigate daily life and empower parents, families and caregivers to support them on their journeys.

Sources:

[1] https://www.cdc.gov/ncbddd/autism/data.html




Spotlight Magellan Health: National Doctor’s Day is March 30!

In celebration of National Doctors Day, we honor the unwavering commitment and exceptional dedication of our Magellan Health physicians. This annual observance on March 30, serves as a meaningful reminder of the invaluable contributions made by doctors worldwide in improving and safeguarding public health. We recognize the vital role our physicians play in providing compassionate care, fostering innovation, and driving positive outcomes for those we serve. We’re spotlighting two of Magellan Health’s doctors, who each explain why they chose to become physicians, and share some of the most rewarding and challenging aspects of working in this field:

  • Andrew Sassani, M.D., Vice President, Magellan Health, Chief Medical Officer, California, Human Affairs International and Magellan Health Services of California
  • Steven Pratt, M.D., Senior Medical Director, Magellan Healthcare

Continue reading to learn more from Drs. Sassani and Pratt:

Why did you want to become a physician?

Dr. Sassani: Interestingly, I did not set out to be a physician at first. My career plan was to become an attorney all the way through the mid-point of my junior year in college. During the Christmas/Winter break of my junior year, I decided to change course. While studying with my friends at the college library (many of whom were “Pre-Med” students), I found myself being more interested in the subjects they were studying. That led to a bit of self-reflection and questioning my career-path choices. It made me think about the impact I could (or not) have on peoples’ lives and wellbeing depending on the career choices I was making. Eventually this resulted in me changing course towards the field of medicine. Although, truth be told, my mind is still triggered occasionally to take the LSAT and enroll in a part-time (nights/weekends) law program.

Dr. Pratt: I originally wanted to be a neurogenetic researcher. I was planning on graduate school in genetics. I had a friend who was a post-doctoral student in genetics making the switch to become a physician rather than continue to work as a genetics researcher. After many long, heart to heart discussions she talked me into applying for medical school. I planned to become a human neurogenetic researcher and did get involved in human neurogenetic research while in medical school. In the end, I found I liked clinical work more than research and higher brain function more than neurology, so I chose psychiatry and have loved my career.

What is the most rewarding aspect of working in this field? 

Dr. Sassani: Although I find the field of medicine rewarding, it carries a heavy burden of responsibility and expectations which can lead to burnout in the healthcare field for so many. This was never more evident than during the pandemic. However difficult, I think it reminded us all how important and crucial healthcare providers and medical sciences are to the lives and wellbeing of all people.

Is there anything you’d like to highlight about working in this field? 

Dr. Pratt: I have been told many times by my patients that I saved their lives. Before working with me, one individual made a serious suicide attempt, coded, and was resuscitated. After I worked with them in a state hospital for about a year and they were being discharged, they gave me a card made with flowers on the cover and inside it said, “Thank you, Dr. Pratt, when I killed myself, everything went dark. There was no light I was moving toward. Now, for the first time in my life I see light thanks to you!”

What does National Doctor’s Day mean to you? 

Dr. Sassani: As clinicians, we join the field because we truly care for others and have a true desire to help those in need. Putting others first is our number one priority and we don’t focus on ourselves, much less celebrate a day of honor and recognition. I think that for many doctors we have a true calling to serve, and we share the sentiment that Doctor’s Day is just another day on the calendar.

Dr. Pratt: I am appreciative that there is a National Doctor’s Day. But the rewards that come day in and day out are more meaningful to me.