How mindfulness practices can foster resilience, wellbeing, and a sense of community.

Finding Calm in Chaos

I have been practicing tai chi and other mindfulness-based physical activities for decades. I used to struggle with significant social anxiety and stage fright. I remember trying hard to mask the anxiety I was experiencing when I had to make presentations or even in meetings during which I had to speak in front of people. I immigrated to the United States in my 20s to pursue a graduate degree in social work. English is my second language, and I grew up in Korea until I moved to the United States. Having English as a second language working in an American environment likely compounded my anxiety issues, though I recall myself being an anxious child growing up in Korea.

A decade later, my anxiety worsened when I moved back to Korea, my native country, with my American husband, who was a government employee. Shortly after returning to my native country, I joined the U.S. Army’s Adolescent Support and Counseling Service (ASACS) program (the same one I am still with today) to work with military youth on a U.S. Army base in Seoul, Korea. I enjoyed working with adolescents but found some aspects of the job quite stressful, such as running groups and making presentations. There were times I just wished to disappear because I was dreading the upcoming events and felt nauseous with anxiety.

I may be an anxious creature, but I am also a strong-willed one with grit. Since practicing tai chi, I have been involved in some mindfulness-based physical activities wherever I live worldwide. I was introduced to Taekwondo for the first time in Germany when I transferred to Germany with the same program, ASACS. The Germans thought I would be a Taekwondo genius coming from the country of Taekwondo. Sadly, to their surprise, earning a yellow belt took me a year! I also got to practice Chinese tai chi at a German Taekwondo, which helped me transition to living in Germany.

Discovering Mindfulness Through Movement

Tai chi is meditation in action. It involves mindfulness practice. Mindfulness practice is so widely accepted and practiced these days. It’s a very familiar concept, yet it’s not easy to consistently put it into practice for results. Mindfulness practice involves paying attention to what we experience in the moment without judgment, instead with openness and acceptance of the feelings, thoughts, and physical sensations that visit us. So, commitment and discipline are required to see it work. The practice of mindfulness helps us become more aware of ourselves, others, and what’s happening around us, which usually leads to better decision-making and an increased sense of wellbeing and peace of mind.

When I practice tai chi, I try to keep my attention on the movements and breathing I am engaged in—however, my mind chatters about all sorts of things, disregarding my good intentions. I continue with the movements while simply noticing the mind’s chatters without judgments, keeping my attention on breathing as if they are the most precious thing. And they are, indeed! As I continued with the practice by noticing and accepting my mind’s chatters, they started quieting down. Sometimes, I even notice chatters turning kinder and gentler with occasional thoughts of gratitude.

Integrating Mindfulness into Everyday Activities

Not everyone will get excited about taking up tai chi or other physical activities. However, if you already have physical activities that you regularly practice, I encourage you to try adding a mindfulness practice to your activities. It might help enhance your exercises with better outcomes and more enjoyment, eventually leading to greater peace and balance. Having regular tai chi practice, especially with others who share the same interest in tai chi, makes a difference in how I go about my day every day. Tai chi offers a community where I connect with myself and others by practicing mindfulness. Mindfulness research suggests that developing this capacity to observe ourselves and our surroundings with kindness has deep and nourishing effects on our wellbeing that ripple into our daily lives and communities.

Why Mindfulness Matters

Even if you don’t regularly participate in physical activities, you can still introduce a mindfulness practice into your daily life through daily routine. Every day, we shower, brush our hair, eat, walk, clean, etc. Anything we do, we can do mindfully. On days you feel cluttered in your head, it’s nice to try eating very slowly and savor every bite of your food. Start by simply shifting your breathing to quiet, deep breaths. You may find this helps quell anxiety and feel better grounded. It doesn’t matter what we do to come to the present moment, but to just enjoy being there in totality. Breathe, smell, hear, see, taste, and sense kindly. Namaste.

On January 21, 2025, Dr. Annetta Davenport, a Certified Employee Assistance Professional and Florida Licensed Mental Health Counselor, led an engaging 15-minute webinar designed to help participants restore balance and boost their overall wellbeing. This dynamic session, titled Reset Your Energy, offered practical insights into the importance of mental wellbeing, actionable strategies to improve outlook and simple techniques to rediscover positivity in daily life.

Whether you joined us live or are catching up now, this recap will highlight key takeaways from the session, empowering you to regain focus and approach each day with renewed energy and a positive mindset. Let’s dive into how small changes can lead to big transformations!

What is mental wellbeing and why does it matter?

Mental wellbeing is our sense of being present at any moment and is essential for thriving, not just surviving. Thriving supports growth, allowing us to expand our potential, adapt to change and live a meaningful life. Positive feelings like happiness, contentment and hope help us flourish, even when circumstances are challenging. Experts identify three components of mental wellbeing: emotional (our feelings and ability to manage them), psychological (values, sense of self and cognitive functioning), and social (our connections, relationships and sense of belonging). To nurture wellbeing, we can focus on nutrition, quality sleep and mental stimulation to support brain health while choosing positive approaches to challenges.

What are some ways to improve mental wellbeing and build resilience?

To enhance mental wellbeing, it is important to create a plan tailored to you. Start by monitoring your emotions, identifying patterns over time and expanding your emotional vocabulary to better understand your feelings. Next, prioritize regular social engagement—whether one-on-one or in groups—and focus on meaningful interactions by asking open-ended questions to deepen connections. Finally, support brain health through physical activities, mental exercises like puzzles or memory games and other practices that strengthen cognitive functioning. A deliberate approach to emotional awareness, social connection and mental stimulation can foster a balanced and thriving sense of well-being.

As we start a new year, many of us may feel the post-holiday slump or the “winter blues.” What are some simple strategies and techniques to help boost productivity and recharge during this time?

To combat the post-holiday slump or winter blues, one effective technique is using “I statements” to express emotions constructively. For example, saying, “I feel sad about missing the recital, but could you videotape it for me?” shares feelings, identifies their cause and invites social connection for support. Another approach is to focus on what’s working rather than dwelling on challenges. Redirect your energy to solutions and maintain a positive outlook by appreciating the resources and opportunities you already have. By shifting your mindset and engaging others, you can stay motivated and resilient.

What do you do when your natural disposition is that the glass is half empty?

If you tend to see the glass as half empty, forcing positivity isn’t the answer. Instead, start by acknowledging that your feelings are valid – it’s perfectly okay not to be naturally optimistic. Consider working with a counselor who can help you explore these feelings and develop strategies that feel authentic to you. A counselor can help you build skills to manage negative thoughts without pretending they do not exist. Small steps, like simply noticing one neutral thing each day (not even positive, just neutral), can be more helpful than trying to flip a switch to positivity. The goal is not to become a different person or to suddenly become optimistic – it is to develop tools that work for you while honoring who you are.

If you missed the Magellan Minute, listen to the recording here.

At a time when workplace distraction and stress have never been a greater impediment to productivity, it would be ideal to have a resource that could help employees deal with specific issues that may be holding them back in work or personal areas.

Magellan’s Wellbeing Coaching targets problem areas for employees and helps them achieve resolutions that clear the way for improved performance.

Workplace inattention

60% of employees can’t go 30 minutes without getting distracted (Fortune 2024) and employees lose over 5 work hours per week thinking about stressors (American Psychological Association).

What is Wellbeing Coaching?

This service, part of Magellan’s Employee Assistance Solution, helps employees and their family members focus on and manage challenging issues, build their resilience and thrive in all aspects of their lives.

Each Magellan Wellbeing Coach is a board certified coach (BCC) through Center for Credentialing & Education (CCE), and receive continual training and supervision to improve their skills and areas of expertise.

How does it work?

In confidential sessions conducted by phone or video, Wellbeing Coaches engage employees by listening and using motivational interviewing to help them clarify their goals and objectives, identify their relevant strengths and recognize potential roadblocks to goal attainment. Coaching sessions are typically 50 minutes long and scheduled based on the employee’s needs, with 30-minute follow up sessions usually once every two weeks.

Wellbeing Coaches assist employees in developing customized plans to achieve their goals via a strengths-based approach, building on the positive inner resources of an individual to make changes. Employees are encouraged to take an active role in managing their wellbeing through making behavioral changes and being accountable for their progress.

Providing a different perspective

We’re often consumed by our own opinions, life experiences and way of thinking. A coach can provide a new and often helpful perspective on things (INLP Center).

How does Wellbeing Coaching benefit employers?

Wellbeing Coaching motivates and empowers employees to take action to feel fulfilled in all aspects of their lives. When they focus on wellbeing in one area, other areas naturally improve, and employees experience increased confidence, engagement and loyalty. This supports a healthier, more present workforce.

Proven results

Magellan Healthcare members report a 96% overall satisfaction rating. The 4.8-out-of-5 rating includes Overall Service Quality, Achieving Goals, Coach Helpfulness, Coach Responsiveness and Resources Provided. These results demonstrate a tangible positive impact for employees and their families.

Learn more about Magellan’s Employer Solutions

Resources for Supporting Your Teen’s Mental Health

Military life can be exciting and adventurous, but it also comes with challenges, especially for teens who face frequent moves, deployments, and the stress of a parent serving in harm’s way. This toolkit offers tips for military parents to help their teens navigate these challenges and maintain good mental health.

Communication is Key

• Initiate Conversations: Don’t wait for your teen to “open up”. Regularly check in with them about their day, school, friends, and feelings.
• Active Listening: When your teen talks, truly listen. Put away distractions, avoid interrupting them, offer empathy, and ask clarifying questions.
• “I” Statements: Use “I” statements to express your concerns without sounding accusatory. For example, “I worry when you stay up so late” instead of “Why are you always up so late?”
• Respect Privacy: Respect your teen’s need for privacy but establish boundaries. Let them know you’re always available to talk.
• Deployment Discussions: Talk about deployments well before they happen. Address their worries about safety, missing friends, and managing household responsibilities.
• Deployment Traditions: Create routines or traditions to maintain connection during deployments. This could be a weekly video call, writing letters together, or sending a small care package each week.

Building Resilience

• Develop Routines: Establish consistent routines at home and school, even during deployments. This provides a sense of normalcy and stability.
• Encourage Exercise: Regular physical activity reduces stress, improves mood, and promotes healthy sleep patterns.
• Healthy Eating: Focus on providing nutritious meals and snacks to fuel your teen’s body and mind.
• Relaxation Techniques: Teach your teen relaxation techniques like deep breathing exercises, mindfulness meditation, or progressive muscle relaxation.
• Positive Coping Mechanisms: Help your teen develop healthy coping mechanisms like journaling, creative outlets, or spending time in nature.

Recognizing Signs of Trouble

• Emotional Changes: Be aware of sudden changes in mood like increased irritability, sadness, or anger.
• Behavioral Changes: Watch for social withdrawal, neglecting hobbies, or increased risk-taking behaviors.
• School Struggles: Pay attention to slipping grades, difficulty concentrating, or lack of motivation for schoolwork.
• Physical Changes: Notice changes in sleep patterns, energy levels, appetite, or self-care habits.
• Substance Abuse: Be aware of signs of drug or alcohol use, which can be a way of self-medicating.

Getting Help

• MFLC Program: The Military and Family Life Counseling (MFLC) program helps military families overcome challenges with free non-medical face-to-face support. Services are private and confidential with a few exceptions. Support is available at many installations and affiliated schools.
• Military OneSource: This program offers a variety of resources, including:
• 24/7 confidential counseling: Speak with a licensed therapist specializing in military families.
• Workshops and webinars: Learn about common challenges teens face and develop coping strategies.
• Online resources: Access articles, videos, and tools to support your teen’s well-being.
• Chaplain Services: Chaplains offer non-denominational emotional and spiritual support and can be a valuable resource during difficult times.
• Military Teen Support Groups: Connecting with other teens facing similar challenges can be a source of comfort and understanding. Talk to your teen’s school counselor or local military base about support groups.
• Mental Health Professionals: If your teen needs more comprehensive support, consider seeking help from a therapist specializing in adolescents or military families.

Additional Resources

• National Child Traumatic Stress Network: https://www.samhsa.gov/
• The Trevor Project: https://www.thetrevorproject.org/ (for LGBTQ+ youth)

Remember:

• Take care of yourself. A healthy parent can better support a healthy teen.
• Celebrate accomplishments. Acknowledge your teen’s strengths and resilience.
• Be patient. Building resilience and coping skills takes time and practice.
• Seek professional help if needed. Don’t hesitate to ask for help if you feel overwhelmed or your teen needs additional support.
• The military community is here for you. There are many resources available to support you and your family.

Coach Michael Pride’s Journey from Athlete to Adaptive Sports Mentor

The Department of Defense (DoD) Warrior Games is an annual adaptive sports competition that showcases the resilience and athleticism of wounded, ill, and injured Service members and Veterans. Participants compete in various sports, including archery, to promote recovery, rehabilitation, and a sense of camaraderie among the military community.

Magellan Federal is proud to have partnered with nine coaches in the 2024 Warrior Games to create a supportive and empowering environment, enabling athletes to thrive and showcase their resilience and skill on their road to recovery.

In this exclusive interview, we speak with Coach Michael Pride, a former Warrior Games athlete turned track coach for the DoD Warrior Athletic Reconditioning Program. Now, as a coach, he shares his unique perspective on tailoring training to each athlete’s needs, the unforgettable moments that have shaped his coaching career, and the vital role of overall wellness in achieving success.

Q: Can you tell us a bit about your background and how you became involved in coaching for the Warrior Games?

A: I started coaching in 2011 after participating as an athlete in 2010. I competed in track, earning a silver medal in the 100-meter sprint and a bronze medal in the 200-meter sprint. I was wounded in 2008 in an improvised explosive device incident that hit the vehicle I was driving and crushed my arm after the vehicle rolled on it. I began rehab at the Naval Medical Center in San Diego, CA, from 2008–2011.

At that time, there was an overwhelming presence of wounded and ill Marines, which prompted the Marine Corps to adopt the name Wounded Warrior. Part of my rehab was participating in adaptive sports, so when the DoD came up with the Warrior Games, it was a no-brainer for me to try it, as I ran track in high school in Kansas City, MO, my hometown.

Q: How do you tailor your coaching approach for Warrior Games athletes?

A:  I tailor my coaching style to each athlete’s wounds or illness, and I try to coach them to be comfortable competing with whatever they have going on in life now. I tell them my story, and they begin to trust my coaching capabilities.

Q: What was your most memorable moment from coaching at the 2024 Warrior Games?

A: My most memorable moment was when I got a chance to coach against my mentors, Jeff Mcauley and Rodney Carson. When they left Team Marine Corps, they began coaching Team Army track athletes. My memorable moment happened in the 4×1 meter relay when Team Marine and Team Army finished simultaneously. Team Army pulled it out by only a photo finish to see who won. This was when I got my name considered for the Team Marine Head Coach position.

Q: How do you modify your training regimen so it is accessible for all athletes?

A: I give them all the same training regimen that coincides with their respective events. The athletes take the training regimen and begin training on their own, but I also remember their medical situations. Sometimes, I have to modify it, pending the injury or illness they may be dealing with. The adjustments are minor, and coaching to the injury isn’t that difficult. One sees certain injuries and illnesses year after year, which results in the athletes competing at a high level.

Q: What do you think is the most important element to adaptive sports coaching?

A: The most important element of adaptive coaching is seeing the individual athlete believe in themselves again. They believe they can still do what they love to do. They believe all they have to do is try, and results happen. They watch their loved ones smile at them because they’re enjoying life again. That’s what fuels me to come back year after year to coach.

Q: What advice do you have for others looking to incorporate overall wellness into their performance routines?

A: I suggest incorporating overall wellness into their training. Ensure you’re ready to integrate the body, mind, and spirit into everything you do. If one isn’t well, it causes tremendous stress in one’s life. Make sure your overall health is being taken care of first. Don’t be afraid to talk about what you have going on. Be honest with your overall wellness in order to become that person or athlete you want to be.

About the Author: Michael Pride is a 43-year-old retired Marine and current track coach. Born in Kansas City, MO, he was a standout track athlete in high school. After graduating in 1999, he enlisted in the Marine Corps in 2007, serving as a Motor Transportation Operator. During his deployment to Afghanistan in 2008, Michael was severely wounded by an IED, leading to over 20 surgeries and three years of rehabilitation.

Michael competed in the inaugural Warrior Games in 2010, earning silver and bronze medals in sprint races. He began coaching the Marine Track Team in 2012 and became Head Coach in 2021. Under his leadership, the team has achieved numerous medals and personal bests.

He retired from the Marine Corps in 2022 with several honors, including the Purple Heart, Navy Commendation Medal, and Navy and Marine Corps Achievement Medals. Michael is a father of three daughters and currently resides in Houston, TX, working as a truck driver for Schneider National.

*The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.

Our brains are constantly thinking of things we need to accomplish. There are milestones and deadlines at work. At home, there are responsibilities, friends, and families that deserve our attention. Adding to the normal demands and stressors of life, the holiday season is right around the corner.

The holidays bring connection and joy but also a need for decorations, travel arrangements, and planning. Families strive to truly capitalize on their precious opportunity for leave. Military families with a loved one on deployment are considering how this year may feel a little off and are thinking about what they can do to still make it special.

Managing Demands During the Holidays

Thinking of the many demands upon us, it’s easy to see how the feeling of holiday cheer can be overtaken by unpleasant emotions such as anxiety. We can feel drained as we are trying to navigate a conversation or two while simultaneously taking care of some task. It’s in the depleted, attention-divided state that feeling overwhelmed can occur. While common, this doesn’t need to be the case. Instead of letting the holidays pass you by with a sense of overwhelm, give yourself the present of presence by setting boundaries. Here’s how.

• Identify priorities—When you identify what is most important to you, you can be more intentional about focusing your time, energy, and effort. Prioritize your activities and narrow your focus by considering what you value the most. Whether it’s cooking a special dish, arranging the décor just right, or meaningful conversations with someone, you can focus your time and attention where you most desire.
• Create boundaries—This may seem limiting at first, but boundaries actually create the opportunity to dedicate yourself fully to what you care about most. Setting boundaries means giving yourself permission to say no to events, certain traditions, or just the pressure to do it all. At times, this can be challenging because we may feel like we’re missing out: however, although we are not doing everything, we are able to get more out of the things we do.
• Be in the moment—Once you create boundaries, it will enable you to fully bring yourself to the moment. Your thoughts, energy, and attention are present in the moment; you have a sense of complete engagement in what you’re doing, and a greater sense of awareness in each precise activity. When having a conversation, you are truly listening, empathizing, and being aware of each other’s presence. Whether you agree or disagree on a particular topic, you seek to understand and appreciate that person.

The Value of Being Present

When we are mindful, life’s special moments come alive. Noticing the smirk someone gives. Savoring the flavor of each bite. Basking in the bustling of sounds around. Indulging in the pleasures and joys with abandon. This is where we connect, where we create the bonds and memories that last far longer than anyone’s awareness of how clean the house was that day, if we were five minutes late, or if we forgot that critical dish.

Understanding what we value most and leveraging boundaries to reserve our resources gives us the power to be present in the moments that matter. This is the most precious present we can give others…and ourselves.

Happy Present Holidays!

It’s Monday—again! You wake up to another busy day of worrying how you’ll manage juggling work, family and personal commitments. As the day progresses, stress begins to take its toll, and you feel overwhelmed. Don’t worry! There’s a simple solution. Focusing a few minutes every day on enhancing your mental wellbeing can increase your resilience and help you manage stress. It’s never too late to start, even if this is something you’ve never done before.

So, let’s explore five powerful, easy-to-implement tips to improve your mental wellbeing and embark on a journey towards a calmer, happier and more fulfilling life.

Practice mindfulness

Living in the present moment without judgment can help you be more positive and better manage difficult situations when they arise. Practicing mindfulness or quieting your mind with meditation can help you to stop dwelling on the past or worrying about the future. Try physical routines such as yoga, Tai chi, and qigong to prompt mindfulness and focus on your breathing. You can learn to live your best life right now.

Take a break

Find time to do things you enjoy in small increments. Small moments of self-care can have an extremely positive impact on your mental wellbeing. Dive into the captivating world of books. Sit outside and connect with nature. Immerse yourself in thought-provoking podcasts that inspire and uplift your spirits. Or just simply unwind and let go in whatever way brings you joy.

Spend quality time with the ones you love

When you’re with loved ones, take the time to deepen connections and foster stronger relationships. Engage in conversations that help you learn more about each other’s dreams, aspirations and challenges so you can provide support to one another. Consider embarking on new adventures together, such as cooking a new recipe or taking up a fun sport. Or if you’re really up for a challenge, you can try learning a new language or how to play a musical instrument together. Explore new areas in your neighborhood, city or state, like art galleries, parks or gardens, vintage or thrift stores, farmer’s markets, specialty boutiques or shops, cultural or historical landmarks, and hidden trails or scenic spots. Discovering hidden gems with family and friends can create lasting memories. Or tantalize your taste buds by venturing into a new restaurant and indulging in a shared culinary experience. The possibilities for bonding and growth are endless when you embrace quality time with loved ones.

Prioritize sleep and healthy eating

Maintaining a regular sleep schedule and practicing proper nutrition can help you in many ways. These healthy habits work hand in hand to enhance your mood and reduce feelings of anxiety. Establishing a calming routine before bedtime can promote better sleep quality. Consider indulging in a warm bath to relax your body and mind, reading a captivating book to unwind, or listening to soothing music to create a peaceful atmosphere for restful sleep.

In addition, making mindful choices about your nutrition can help improve your mental and physical health. Choose nutrient-rich foods that nourish your body and mind. Include plenty of fresh fruits and vegetables in your meals, such as colorful berries, leafy greens and crunchy carrots. These wholesome choices provide essential vitamins, minerals and antioxidants that support your overall wellbeing and boost your mood.

Accept your thoughts and seek help when needed

It’s completely natural to feel down during challenging times, and it’s important to acknowledge and honor those emotions. Remember you don’t have to face hard times alone. Reaching out to the people who genuinely care about you can provide tremendous support and comfort, helping to uplift your spirits and bring comfort during difficult moments.

Additional mental health resources

For more information and resources to enhance your mental wellbeing, visit our award-wining behavioral health resources website, MagellanHealthcare.com/BH-Resources.

SOURCES:           Healthwise, Integrative Life Center

Introduction

Given these extraordinary times, “resilience” has become a very popular word used to refer to a capacity that can be developed in people to withstand disruption or recover from adversity more quickly and completely. It is important to ensure teams remain ready and able to adapt to increasing demands. Historically, more pressure is put on leaders, especially those who need their teams to continue to perform at a high level when it matters most.

In our experience, organizations and their leaders truly care about their employees and understand that while some individual skills can be self-developed, leaders themselves need tangible strategies to create conditions for resilience development and thriving. If a leader has the tools first, then it is easier to set a good example and have a foundation for transferring these skills to their teams.

Magellan Federal delivers cognitive training and coaching services to over 700,000 Department of the Army personnel and civilians each year. We have gained valuable expertise and insights on implementation strategies that can enhance resilience development. In this white paper, we will detail our unique approach based on experience implementing systems that embolden leadership to invest in their most important asset—their people.

The Problem

Quite often, people are promoted into leadership positions because they excel at their job, which intuitively makes sense since they are likely to be top performers at what they do. What we find overlooked is whether people are ready to lead and influence other people. When they get into a leadership role something shifts and they can’t quite do what you thought and hoped they could.

Additionally, leaders face higher demands than the general worker population because they are responsible for their own performance plus those they lead. It is not uncommon to observe these individuals with higher levels of cortisol, an indication that their bodies are not adapting well to these demands. The ability to respond favorably following increases in demands is an essential quality for sustained readiness in a leadership position. Resilience is a term often used to label this quality, but resilience is a complex concept that is often misunderstood, and therefore treated reactively, not proactively within organizations.

Resilience is personal

Resilience can be defined as resources and processes that combine to restore equilibrium, counter challenges, or transform an individual or group. Resilience is a dynamic construct made up of personal and environmental factors such as hardiness, grit, self-efficacy, social support and other lived experiences and learning that combine uniquely for an individual response. Essentially, we all respond very differently to demands and challenges based on a multitude of individual and social resources. Given that these unique resources and processes are able to be influenced, resilience can change and develop over time.

Since leaders generally experience higher demands and resilience is malleable, Magellan Federal believes it is essential to equip leaders with methods to enhance positive adaptation following adversity, laying a solid foundation for increased resilience across the entire workforce.

Our Solution — Human-Centered Leader Training

Resilience is teachable

Research is clear that leaders play a significant role in the performance, resilience, and wellbeing of their people. Therefore, targeted training and coaching for leaders can be a force multiplier for a resilient workforce.

Our depth of knowledge in the science of cognitive performance is broad and deep, particularly in the psychophysiological mechanisms of learning, thriving, and resilience. We have learned it is valuable to first train leaders, so they are equipped to be resilient themselves and better positioned to support their teams. Leaders then need to be supported and coached how to transfer resilience principles to their peers and subordinates.

Our successful coach-the-coach approach has three tenets: Leading Self, Leading Others, and Leading Teams.

• Leading Self: Helps ensure a wider swath of potential future leaders has the self-management skills which are foundational for Leading Others, particularly through volatility, uncertainty, complexity, and ambiguity. Principles include:
  • Personal philosophy, values, and core beliefs (self-awareness)
  • Fueling behaviors and restoration (diet, hydration, movement, sleep)
  • Presence (mindfulness, authenticity, confidence)
  • Psychophysiological regulation (readiness for the task and situation)
  • Mental rehearsal (intentionality, deliberate practice, imagery)
  • Self-motivation
• Leading Others: Provides new and seasoned leaders the opportunity to develop a deeper understanding of the human side of leadership and how to have the most beneficial impact on the lives of those they lead. Principles include:
  • Build trust (consistent discipline and follow-through through the ability to lead self)
  • Develop psychological safety (transparency and vulnerability, applying presence in communicating with others)
  • Promote growth (feedback, mentoring, peer support)
  • Foster motivation (autonomy, supportive leadership, behavior)
• Leading Teams: Provides senior leaders a necessary opportunity to reflect and recalibrate their internal compass, adjust their approach to leading others at a larger scale, and align both with the goals of the organization so they can move forward with increased intentionality and commitment. Principles include:
  • Executive messaging, modeling, implementing and promoting performance psychology principles across the enterprise
  • Building trust in relationships (consistency in Leading Others across the organization)
  • Mental agility, situational awareness, pattern recognition (consistent yet adaptive)
  • Authenticity & Alignment
  • Cultural awareness and sensitivity

Guidance for Organizations

Focus on manager training and support

Meaningful growth requires the transfer of knowledge, demonstration, practice, feedback, adjustment, and repetition. Expertise is accelerated with the support of a coach who can provide both the right level of challenge or adversity and effective feedback to unlock solutions to overcome these challenges and facilitate growth. We have found our greatest success when we take a human-centered approach, arming leaders not only with foundational knowledge communicated with stories and science, but coaching through authentic interactions.

Organizations should support their leaders by:

• Training leaders on general learning principles and how to effectively teach psychological and interpersonal skills to their teams.
• Providing leaders ongoing coaching support in the following areas for improved thriving and resilience:
  • Establishing a secure base
  • Facilitating connection
  • Building and sharing meaning
  • Enabling growth
  • Reinforcing work-life flow
• Using a holistic approach that values principles of physical fitness, mental fitness, social fitness, and spiritual fitness, as well as targeting opportunities for change by leading self, leading others, and leading teams.

Providing growth opportunities in these areas will fill an often much-needed gap—the human dimension of leadership.

Guidance for Leaders

Based on our experience, we recommend starting with these individual steps to build a more resilient workforce:

• Develop deep personal awareness (e.g., purpose, vision, mission, motives, beliefs)
• Develop personal and team mindfulness practices
• Build systems and practices that help you be intentional with time, both yours and your team members
• Establish regular, if not daily, check-ins with team members
• Develop an understanding of what drives your team members
• Celebrate, cultivate, and grow team members strengths
• Express gratitude authentically and liberally
• Learn and respect team members’ boundaries
• Recognize and address the role of emotion and empathy in the workplace
• When facing change or adversity, reinforce a sense of community and shared meaning

Innovating for the Future: Digital Coaching & Mentoring

Many thought leaders in human performance and resilience lead with high-tech solutions and simulation exercises to accelerate learning and optimize performance. While there is utility in technological advancements, we firmly believe in the power of trusted relationships and high-touch engagement.

Magellan Federal recently piloted a digital training and coaching intervention with midlevel managers in the corporate space. The overwhelming majority noted a desire for ongoing human engagement both with an outside expert coach and with a community group. Unsurprisingly, these leaders felt a strong sense of investment in themselves as people but understood how the content, strategies, techniques, and skills would apply in both their work and personal lives.

We are engaged in product development of digital coaching and mentoring technology that will allow for follow-on support with tactical personnel as they rotate duty stations, deploy, or otherwise distribute geographically. We understand that trust is the bedrock of personal and professional development, and that trust is a uniquely human, high-touch phenomenon. Our vision for the near future is service provision that begins human-centered, customized to the client, augmented with technology that allows our coaches and mentors to remain connected and engaged beyond the training environment, affording individual leaders more timely, relevant coaching feedback.

If you are interested in learning more about Magellan Federal’s Resilience training program, please contact our director of human performance, Dr. Jon Metzler, at metzlerjn@magellanfederal.com.

For a downloadable version of this whitepaper, visit MFed Inform.