Supporting Mental Health Through Federal EAP

Mental health challenges affect millions of people and veterans are particularly vulnerable due to the unique stresses they endure during their service. From combat exposure to the strains of reintegrating into civilian life, veterans often face complex emotional and psychological hurdles. Many return from active duty with experiences that can manifest as post-traumatic stress disorder (PTSD), anxiety, depression, or other mental health issues.

EAP Support for Veterans

It is essential to provide veterans with the support they need to maintain mental well-being, especially within the workplace. Since Employee Assistance Programs (EAP) are a mandated benefit for federal employees, promoting EAP access is an ideal starting point. This can be especially beneficial for those transitioning back to civilian life. It is often a complex and emotional process where balancing work responsibilities, family obligations, and personal health can feel overwhelming.

EAP offerings are tailored to meet the diverse needs of veterans, who comprise nearly 30% of the federal workforce. Not only do veterans receive services, but so do their household members, ensuring that the support extends beyond the individual to their family—a vital aspect for those balancing family life with work.

For veterans, EAP services can include:

1. Non-Medical Counseling: Veterans struggling with PTSD, depression, anxiety, or stress can access short-term counseling with licensed professionals. These confidential sessions provide a safe space for veterans to discuss their concerns without fear of judgment or repercussions. For long-term mental health needs, EAP is available to facilitate referrals and connections to behavioral health resources through their medical carrier, community resources, and services designed for veterans.
2. Work-Life Balance Resources: Veterans who manage the pressures of work and family can turn to EAP services for support in finding childcare, elder care, or even home repair services. These resources help reduce the stress of juggling multiple responsibilities, allowing veterans to focus on their work while ensuring their personal lives are in order.
3. Crisis Support: In times of acute stress or crisis, veterans can call on their EAP to access immediate support. Whether it’s managing a family emergency or dealing with a mental health crisis, help is just a phone call away.

The Importance of Early Intervention

Early intervention is key to managing mental health challenges. For veterans, reaching out to an EAP resource at the first sign of emotional distress can make all the difference in preventing long-term issues. EAPs are designed to be accessible and flexible, offering support before problems escalate. Employers should promote their EAP services, especially with veterans, to help them access a wide range of resources, empowering them to take control of their mental health in a way that fits into their work and life schedules, mitigating issues before they impact work performance.

Conclusion

Veterans bring valuable skills and experience to the federal workforce and need attention and care for their unique mental health challenges. By encouraging veterans to utilize federal EAP services, veterans have access to a range of supportive services and resources that can help them maintain their well-being. Federal EAPs are not just a lifeline—they are a pathway to lasting wellness for veterans and their families that may also improve overall business outcomes.

Coach Michael Pride’s Journey from Athlete to Adaptive Sports Mentor

The Department of Defense (DoD) Warrior Games is an annual adaptive sports competition that showcases the resilience and athleticism of wounded, ill, and injured Service members and Veterans. Participants compete in various sports, including archery, to promote recovery, rehabilitation, and a sense of camaraderie among the military community.

Magellan Federal is proud to have partnered with nine coaches in the 2024 Warrior Games to create a supportive and empowering environment, enabling athletes to thrive and showcase their resilience and skill on their road to recovery.

In this exclusive interview, we speak with Coach Michael Pride, a former Warrior Games athlete turned track coach for the DoD Warrior Athletic Reconditioning Program. Now, as a coach, he shares his unique perspective on tailoring training to each athlete’s needs, the unforgettable moments that have shaped his coaching career, and the vital role of overall wellness in achieving success.

Q: Can you tell us a bit about your background and how you became involved in coaching for the Warrior Games?

A: I started coaching in 2011 after participating as an athlete in 2010. I competed in track, earning a silver medal in the 100-meter sprint and a bronze medal in the 200-meter sprint. I was wounded in 2008 in an improvised explosive device incident that hit the vehicle I was driving and crushed my arm after the vehicle rolled on it. I began rehab at the Naval Medical Center in San Diego, CA, from 2008–2011.

At that time, there was an overwhelming presence of wounded and ill Marines, which prompted the Marine Corps to adopt the name Wounded Warrior. Part of my rehab was participating in adaptive sports, so when the DoD came up with the Warrior Games, it was a no-brainer for me to try it, as I ran track in high school in Kansas City, MO, my hometown.

Q: How do you tailor your coaching approach for Warrior Games athletes?

A:  I tailor my coaching style to each athlete’s wounds or illness, and I try to coach them to be comfortable competing with whatever they have going on in life now. I tell them my story, and they begin to trust my coaching capabilities.

Q: What was your most memorable moment from coaching at the 2024 Warrior Games?

A: My most memorable moment was when I got a chance to coach against my mentors, Jeff Mcauley and Rodney Carson. When they left Team Marine Corps, they began coaching Team Army track athletes. My memorable moment happened in the 4×1 meter relay when Team Marine and Team Army finished simultaneously. Team Army pulled it out by only a photo finish to see who won. This was when I got my name considered for the Team Marine Head Coach position.

Q: How do you modify your training regimen so it is accessible for all athletes?

A: I give them all the same training regimen that coincides with their respective events. The athletes take the training regimen and begin training on their own, but I also remember their medical situations. Sometimes, I have to modify it, pending the injury or illness they may be dealing with. The adjustments are minor, and coaching to the injury isn’t that difficult. One sees certain injuries and illnesses year after year, which results in the athletes competing at a high level.

Q: What do you think is the most important element to adaptive sports coaching?

A: The most important element of adaptive coaching is seeing the individual athlete believe in themselves again. They believe they can still do what they love to do. They believe all they have to do is try, and results happen. They watch their loved ones smile at them because they’re enjoying life again. That’s what fuels me to come back year after year to coach.

Q: What advice do you have for others looking to incorporate overall wellness into their performance routines?

A: I suggest incorporating overall wellness into their training. Ensure you’re ready to integrate the body, mind, and spirit into everything you do. If one isn’t well, it causes tremendous stress in one’s life. Make sure your overall health is being taken care of first. Don’t be afraid to talk about what you have going on. Be honest with your overall wellness in order to become that person or athlete you want to be.

About the Author: Michael Pride is a 43-year-old retired Marine and current track coach. Born in Kansas City, MO, he was a standout track athlete in high school. After graduating in 1999, he enlisted in the Marine Corps in 2007, serving as a Motor Transportation Operator. During his deployment to Afghanistan in 2008, Michael was severely wounded by an IED, leading to over 20 surgeries and three years of rehabilitation.

Michael competed in the inaugural Warrior Games in 2010, earning silver and bronze medals in sprint races. He began coaching the Marine Track Team in 2012 and became Head Coach in 2021. Under his leadership, the team has achieved numerous medals and personal bests.

He retired from the Marine Corps in 2022 with several honors, including the Purple Heart, Navy Commendation Medal, and Navy and Marine Corps Achievement Medals. Michael is a father of three daughters and currently resides in Houston, TX, working as a truck driver for Schneider National.

*The appearance of U.S. Department of Defense (DoD) visual information does not imply or constitute DoD endorsement.

Article originally published on MFed Inform.

Veterans, as a talent pool, are often overlooked as they transition to civilian employment. Employers may not understand how to translate their experience and skillsets into nonmilitary roles or how to offer support to our veterans as they experience that evolution in their careers.

Magellan Federal has a long legacy of empowering military personnel, their families, and veterans to live healthier, more productive lives. To deliver our important mission, we are privileged to hire talented veterans across multiple disciplines in a variety of roles as part of our team. Tapping into this unique pool of talent has been extremely successful in delivering professional services to the federal government. Our many years of experience attracting and retaining military talent allows us to offer expertise to other organizations looking to hire this mission-critical population.

First, promote a military-friendly culture

To establish your organization as being a good fit for veterans, you will need to first promote a culture of support. This will help veterans understand how they will be supported as an employee at your organization.

Magellan Federal’s support includes on-the-job training programs and managerial training programs for veterans; public workshops; live and on-demand trainings; a dedicated military/veteran group within our Diversity, Equity, and Inclusion program; and military paid leave programs.

Magellan Federal is honored that veterans made up 20% of all new hires in 2021, and that we have been designated a Military Friendly, Top 10 employer for 2022. Tracking and promoting your veteran demographics within your workforce will also help veteran candidates feel more at ease that there is a community within your organization.

Now, hire!

Helpful military veteran recruitment techniques:

• Partner with organizations dedicated to veteran employment, such as Vetjobs, Military Spouse Employment Partnership (MSEP), Veterans ASCEND, MilitaryHire.com, and Hiring Our Heroes to find veterans that will complement and enrich your workforce.
• Have your talent acquisition team participate in trainings and certification on how to uniquely identify talent within the veteran community.
• Participate in recruiting efforts within the military population, including virtual and in person hiring events.
• Consider participating in a Fellowship Program, such as with Hiring Our Heroes. The HOH Fellows Programs are workforce development programs that place highly skilled and educated transitioning service members, veterans, military spouses, and military caregivers with employers committed to hiring them.
• Celebrate the successes of the veterans that you hire within your organization to attract additional talent. As our veteran on the talent acquisition team attests, “I’ve worked at Magellan Federal more than five years and can tell you I’ve absolutely found my new “tribe.” I feel that I’m part of something bigger than myself and that I’m surrounded by dedicated professionals that wake up every day and strive to improve the lives of warriors and their families. In my humble opinion, there is no finer place of employment for veterans, military spouses, or anyone that’s passionate about supporting our nation’s warriors and their families.”
• Commend your dedication to hiring veterans and look to obtain designations that increase visibility as an employer for this special population such as a Military Friendly Employer. Magellan Federal is proud to have this designation and intend to maintain our status and continue to support the military community.

A Call to Action

Commit your organization to supporting a community that has spent years supporting the safety and wellbeing of our nation. Recognize their dedication and sacrifice for our freedom. Challenge yourself to look at their talents, skills, and experiences and how they can enhance your own employee population as a diverse and unique population. How can you help them transition to a civilian workforce? Offer to help them grow their networks—review a resume or introduce them to colleagues. These small steps are the foundations of a successful career.

Post-traumatic stress disorder (PTSD) can be a challenge for you and your family. Your family may find it hard to accept some of the changes PTSD can bring to your life. By talking and supporting one another, you and your family will be better prepared for these changes.

Family support

Your family is an important part of your recovery. They can be there to listen and to help you through rough times.

It’s also important that you help your family understand PTSD. They may not always know how to respond when they see you hurting. They may feel scared, sad, guilty, or even angry about your condition.

Talking about PTSD can help you and your family cope. Talk about your symptoms and what triggers them. Discuss different treatments and how they can help you recover. When you open up, your family can better understand what you’re going through.

Family therapy can help. This is a type of counseling that involves your whole family. A therapist can teach you how to work through problems and communicate better.

Talking with your kids about PTSD

Teaching your kids about PTSD is important. They may not understand why you’re feeling bad or why you get angry sometimes. This can be scary for kids at any age. They also may blame themselves for things that aren’t their fault. Make sure your kids understand that they aren’t to blame for your PTSD. When talking with your kids about PTSD:

• Be honest and listen to what they have to say.
• Tell them it’s okay to ask questions. Ask them how they’re feeling, and let them know that their concerns are important.
• Make sure they feel safe, secure, and loved. They may be afraid that something bad is going to happen.
• Provide information about PTSD. Let them know what it is, how you got it, and how you can recover.
• Encourage a good support system of friends outside your family. Get them involved in school activities or youth programs in the community.
• Don’t promise that your PTSD is going to go away soon. Instead, talk about how treatment can help you feel better. It’s okay if you don’t have all the answers.
• Be as positive as you can. Your kids will notice how you react in difficult situations, which can influence their reactions.

Triggers Things that suddenly remind you of your traumatic event are called triggers. Triggers can bring up stressful feelings or cause you to have flashbacks, which means you feel like you’re reliving the event all over again.

Trying to avoid triggers is a common reaction. It’s normal to stay away from things that cause you stress. Because of this, you may feel like you can’t do the things you used to enjoy. This may be hard on you and your family.

Talk with your family about your triggers. They need to know what causes you stress. By being aware of your triggers, your family can help you find ways to cope with them.

Some common triggers include:

• Places, social events, or even smells and sounds. For example, smoke may trigger memories in someone who was hurt in a fire. Or a car that backfires may remind a veteran of gunfire.
• Being around others who were involved in your traumatic event. This may happen when veterans have a reunion.
• The anniversary of your traumatic event. Try to plan enjoyable activities on and around the anniversary date. It may help to be with friends or family.

Coping with holidays

Big holidays like Christmas and New Years can be stressful. The holidays can be a painful reminder of past times when life seemed better. Big groups of family and friends are often part of the holidays.

This may be stressful because:

• Groups tire you out or make you feel overwhelmed.
• You feel pressure to join family activities when you’re not up for it.
• You feel like you have to act happy when you’re not.

Your loved ones also might ask you questions about your life or about PTSD. You may not feel comfortable answering these questions. Keep in mind that your family may feel some of the same pressures.

You can cope with holiday stress by:

• Setting limits. Don’t join activities for longer than you can handle. You can choose when you want to be a part of the group.
• Taking breaks. Go for walks, or set aside a place where you can be alone for a while. This can keep you from feeling overwhelmed.
• Getting plenty of rest. Take naps if you feel like you’re not getting enough sleep at night.
• Talking with your family about how you feel. Your family can help you. Be honest with them about your stress.
• Not drinking too much. Alcohol may make your symptoms worse or cause you to have problems with your family.

For family members If you are the spouse or family member of someone with PTSD, here are some tips for helping your loved one during the holidays:

• Accept the mixed feelings your loved one may have about the holiday.
• Respect and support your loved one’s choices about being involved in the celebration.
• Plan ahead of time how you will cope with stress. This may mean talking about how your loved one will answer questions about PTSD, or deciding how long you will stay at a party.
• Remember to take care of yourself. Do things for yourself to relieve stress.
• Keep your expectations realistic.

There is often confusion about Memorial Day relative to Veterans Day, which was first observed in 1926, to recognize and appreciate all veterans who have served our country- particularly those who are still with us. Memorial Day, which began in 1868, is focused on honoring those individuals who have made the ultimate sacrifice preserving our country and the freedom for which it stands.

The first large observance for Memorial Day was held in 1866 at Arlington National Cemetery, across the Potomac River from Washington, D.C. Various Washington officials, including Gen. and Mrs. Ulysses S. Grant, presided over the ceremony. After speeches, children from the Soldiers’ and Sailors’ Orphan Home made their way through the cemetery, strewing flowers on both Union and Confederate graves, reciting prayers and singing hymns.

More than one million American servicemembers have died in wars since the first colonial soldiers took up arms in 1775. All Americans are direct beneficiaries of these sacrifices. Some specific actions you might take on this special day might include:

• Visiting memorials
• Visiting one of the 135 veterans’ cemeteries across the nation that protect the remains of our country’s fallen
• Flying the U.S. flag at half-staff until noon
• Volunteer or donate to non-profits serving survivors
• Reading to children about the meaning of the holiday. Some books that are appropriate for children four to eight include:
  • Memorial Day by Mir Tamim Ansary
  • Memorial Day Surprise by Theresa Martin Golding
  • The Wall by Eve Bunting

While this weekend is often considered the unofficial kickoff to summer, it’s important not to forget its true meaning and sentiment. We must never forget what these heroes have done and what their loved ones have lost.

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Magellan Federal has a long legacy of service to military survivors which dates back 1879. We are honored to be a leader in supporting military survivors, providing surviving military families with information and compassionate case management that helps them navigate a very complex set of issues and benefits.